Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

January 6, 2021

I used this app to set up automation welcome email to new subscribers, I find it very user friendly and easy to understand. Recommended!

Curvee Shop
Malaysia
7 months using the app
Edited July 2, 2016

I wasn't completely convinced I'd keep this app, since I haven't built a large list and knew I could get the service for free somewhere else, but I knew during the free trial that I'd keep it. It's easy to customize, looks good with my branding material, and I don't have to fidget too much to send good looking emails. The price is on a sliding scale too, so my budget doesn't take a beating (all these apps add up). I've also sent a few test emails for each template I've set up, and they're responsive and timely with no glitches.

Literazzo
United States
7 months using the app
Edited November 1, 2023

Top Service auch am samstag gut zu erreichen, ich bin Positiv überascht. Beran hat mir sehr gut und Professionell geholfen, danke Omnisend:-)

blessedoutfitshop
Germany
7 months using the app
March 12, 2018

Well done! Great job and congratulations for this app

Ddressing
Romania
7 months using the app
September 18, 2017

Great site! I'm still using the trial but so far so good!

Petbook Store
Philippines
7 months using the app
November 19, 2022

The most simple yet efficient email marketing app out there! The interface is easy to understand and integration is a breeze. Plus the support I got from Deniz at Omnisend was fast and really good!

Imam Carpet Co
Pakistan
7 months using the app
July 21, 2018

This is the best and easiest email marketing system I've ever used! I highly recommend it.

Stellarosebridal
United States
7 months using the app
March 30, 2023

Omnisend support team is excellent at addressing issues and finding suitable resolutions. I recently encountered a problem with one of my forms not displaying and Matija was able to escalate the case and get a quick resolution to my issue.

Sofia Valdelli
United States
7 months using the app
July 19, 2019

So far very easy to use. Looking forward to the potential business benefits of it in the near future.

Aussiewholesalegems
Australia
7 months using the app
February 20, 2020

I just started using this app. The the support team has been awesome - very helpful and quick to respond several times now. Much appreciated!

Ridley Colleen
United States
7 months using the app