Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS campaigns, automation, customizable templates, and A/B testing features. Many have seen improved customer engagement and repeat business. The 24/7 chat support is often praised for its efficiency. However, some merchants criticize the pricing and report technical issues with automations, forms, and domain verification. Despite these issues, many recommend the app for its robust features and positive business impact.

June 3, 2020

Evaluated a lot of other providers and Omni hasn't let us down. My favorite email system I've used to date and it plays nicely with Shopify.

HALO Life & HALO Mask
United States
10 months using the app
January 22, 2019

this is a wonderful app. thanks guys for putting this together and making it so user friendly now I focus on other aspects of my company. BRAVO!

Lached.com
United States
10 months using the app
June 9, 2019

I used this app for my email campaigns. Easy to navigate and use. Great options. Would recommend this app!

Jewelry by Tina Louise
United States
10 months using the app
October 30, 2018

Great friendly user app. this is just my first impression. will tell you all later how it goes. Great App!!

Omakku Store
United States
10 months using the app
Edited May 11, 2022

Triple A service from Kristina and the team! We've tried several newsletter platforms before moving to Omnisend. I have to say that their speedy responses and great service has been instrumental! They've helped us with so many customizations and answered so many of our questions. I HIGHLY recommend it.. especially if you need multilanguage newsletters and want to create very complex flows.

A Spice Affair.
Canada
10 months using the app
January 23, 2017

It's easy and fast to use! Will recommend this to other Shopify users! Thank you for the great add-on!

Fairy Floss Pte Ltd
Singapore
10 months using the app
Edited November 30, 2018

Great app and great free options giving time to grow. We utilize this once a month to reach our customers and it works. Thumbs up

Falstaff Trading
United States
10 months using the app
June 23, 2020

I've been using this on my store for over a year and it's still my favorite email application for Shopify. The price isn't the cheapest but the automation is some of the most straightforward and also attractive looking.

It has plenty of integrations with Shopify and other apps as well. Also, the support was really great the few times I needed it. It's especially great if your like me, someone that has a large mailing list that isn't always active. That makes paying per subscriber a real issue. Luckily it's not like that with Omisend!

Swordsfall
United States
10 months using the app
March 23, 2016

Great App got used to it thanks ...........

Trduk1
United Kingdom
10 months using the app
December 6, 2020

Switched over from a different email marketing and I am really liking this much better. First of all the support team is killer! To me that is one of the most important things is knowing I can get the help I need. When I need it. Shout out to Vlad for his awesome support!

Relive Recess
United States
10 months using the app