Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

July 14, 2022

The Team, especially Nikola helped to identify the issue and send me a short demonstration video how to solve it. This is the kind of support I appreciate, thank you very much.

CBDIA.EU
Spain
8 months using the app
July 11, 2018

excelente app y muy sencilla para utilizar

Modern Hides
Canada
8 months using the app
August 2, 2023

Easy to use, user-friendly app! Every function is there what is needed. Also, the support is very kind, helpful, and fast! I can only recommend Omnisend to everyone!

HelloSleep
Hungary
8 months using the app
May 16, 2021

I used this app to help me create email marketing to increase my customer turnover. It is super easy to use.

Penny Rose
Canada
8 months using the app
December 11, 2019

Real fuckin customer service. NO bullshit bot. Oh well I gotta make this at least 100 words. Here we go!

CosmosDock
United States
8 months using the app
September 26, 2023

Maria is a helpful representive and also this app is good for small business too.

1HandMade.com
China
8 months using the app
May 5, 2016

Impressive features, easy to use app, fast and effective support (if you need it...). Highly recommended.

Tenutacastello
Italy
8 months using the app
February 22, 2023

Awesome product and awesome customer service. The platform is easy to use and learn. Definitely recommended!

Milky Way Emporium
Canada
8 months using the app
July 17, 2023

The Omnisend help support team has been exceptionally helpful whenever I am in need of assistance. Baarath in particular, always provides terrific service! He is always very professional, patient, and responsive. I would highly recommend using Omnisend as your email marketing platform.

Quoise
United States
8 months using the app
July 2, 2020

I'm new at email marketing, and I tried many emailing automation apps, and by far Omnisend has the best price/quality relation and its extremely easy to use. I highly recommend Omnisend

Papaya Kids
Chile
8 months using the app