Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

July 20, 2023

Very cool app! And the support is very cool especially Baarath!) Helped solve problems in 30 seconds.

BembiPets
United Kingdom
6 months using the app
October 26, 2022

The customer support is not only thorough and comprehensive but very prompt and courteous. You can ask them anything under the sun from workflows to forms to campaigns and they'll have your back all the way through. Kristina especially has been a tremendous help! Thank you omnisend.

JkAccess
United States
6 months using the app
March 23, 2019

love this app easy to use and great

Bedding Luxe
Switzerland
6 months using the app
July 4, 2019

I created my first e-mail campaign in just minutes without a need for help. Very easy to use and includes great functions. Recommended.

Jewelrify
Türkiye
6 months using the app
December 30, 2019

So far, so good!!! I am not super techy at all, I am still getting use to all of its functions and features. Pretty simple to use. Chat responds almost immediately which I do appreciate!!!

BoudoirBeauty
United States
6 months using the app
Edited November 26, 2018

Great app, just really good! easy to use and with many functions for the shop owner.
I always use and I have a return interest and I have a good return on opening emails

Tecnocasa
Brazil
6 months using the app
July 12, 2018

It's great so far, will continue on the trial

Wood By Nate
Canada
6 months using the app
June 16, 2018

Great product that is extremely easy to use

We The Three
Australia
6 months using the app
October 31, 2023

Just got in contact with their chat facility to ask some questions re setup of my discounts codes etc. Stefan was super helpful and made things much easier for me.

Pòcaduine
United Kingdom
6 months using the app
January 16, 2023

Great app, the team develops it all the time! Customer support is quick and the people are very understanding! Recently I had a request which was processed by Matija, Nikola, and Diego in an accurate way, providing a lot of useful information and explaining different options very well. The communication was very smooth.

DiFOLD
United States
6 months using the app