Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

November 6, 2023

So far so good, seems easy enough to use. I had a little hiccup with my first go at automated emails but Maria responded within minutes! Thanks so much!

Asteria Allure
Australia
6 months using the app
April 24, 2023

I have just started playing around with Omnisend and so far really like it. I had a couple problems (that ended up being so simple) at the start and customer service was incredible, Karine was so helpful.

Stori Footwear
United States
6 months using the app
December 16, 2022

Had a few minor issues with it but support always are there to help quickly. Spoke to Salma this morning and had a response straight away which answered my query and provided me with all the info I needed.

cbdasylum.com
United Kingdom
6 months using the app
November 21, 2018

Great app! Easy to use set up and ran my first mailer for BFCM in about an hour. Much more functionality i need to figure out. Hopefully there is a training video.

8 Day Weekend
United States
6 months using the app
Edited July 21, 2018

Great so far on Standard. like the customisation

Chakra Charm
New Zealand
6 months using the app
Edited March 28, 2019

Easy integration from MailChimp - great templates, easy to use. Would highly recommend this app to use :)

From Lu To You
United Kingdom
6 months using the app
January 31, 2023

Stop looking for other tools. You will not find a better one with better designs, editor, sequences, pricing, and options. The best email marketing tool for Shopify!

Viktor, founder & CEO of moonlight

moonlight 🌙
Slovakia
6 months using the app
November 29, 2017

Super easy to use - exactly what we needed for a landing page for our newsletter. Customer service is awesome. Looking forward to checking out the other things Omnisend offers.

Thistle Kids
United States
6 months using the app
March 7, 2019

I used the app to help me do email marketing, so far looks good. I hope to increase more sales.

Campbell Sales
United States
6 months using the app
Edited August 1, 2020

Best app ever!!! I had MailChimp and this app is way better! More options.highly recommend!!! !10/10

TroisPetitsLou
Canada
6 months using the app