Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly, offering a range of features such as email and SMS campaigns, automation, and customizable forms. It integrates well with Shopify, enabling direct management of email marketing from the store. Merchants value the A/B testing, automation, and segmentation capabilities. The customer support is praised for its responsiveness and problem-solving skills. The reporting and analytics features are appreciated for their role in understanding customer behavior and enhancing marketing strategies. The app is seen as affordable and good value for its features.

April 4, 2018

When you have troubles with Mailchimp, this is a great alternative, if not better! I like the interface, nice and streamlined.

Toyferry
United States
4 months using the app
February 8, 2018

Working really well, easy to design and simple. I like it better than others.

Tiny But Gorgeous
Saudi Arabia
4 months using the app
November 30, 2018

So far it is great! Easy to use, navigate and the templates are super helpful! I would recommend this app for email marketing

XTREMEBANDS
Canada
4 months using the app
October 29, 2021

Omnisend is a very efficient and user-friendly app. I would recommend it to any store manager who wants to scale up their Business.

mon-toutou.be
Belgium
4 months using the app
October 12, 2018

Omnisend was a pleasure to work with from A - Z. Easy to use and looks professional. Can't wait to do my newsletter #2

Simmer Style Wa
Australia
4 months using the app
Edited December 19, 2018

I used Omnisend for the first time today and was amazed on how easy it was to connect with the thousands of my store followers. I encourage you to use it and also to check out our digital movie site at: www.daviesmovies.com

It was easy to make a great looking newsletter with the template provided. I was also able to easily manage my subscriber list and sort recipients.

Use this if you want to connect quickly with customers.

Davies Movies
United States
4 months using the app
Edited April 3, 2023

Goood app , amazing support.Goood app , amazing support.Goood app , amazing support.Goood app , amazing support.

Swedax
Germany
4 months using the app
October 30, 2014

Just installed this app. Works great so far.

Luxury Erotica
United States
4 months using the app
October 30, 2022

A user-friendly marketing tool and their academy is also very great and informative. Shout out to Deniz for being a great support! :D

Bright Home Decor
United States
4 months using the app
January 22, 2020

The Omnisend support team was incredibly responsive and helpful. I was coming from Klaviyo and Mailchimp, which are both good services and I have no complaints. Klaviyo offered services beyond my need and was appropriately priced beyond my need for sending out a newsletter to subscribers a few times per year. Mailchimp was great as well, just no longer compatible with Shopify. The Omnisend setup took longer than expected because they have a slightly different approach than Klaviyo and Mailchimp, so be sure to plan for 24-48 hours for setup to be complete. All and all, Omnisend has provided excellent support and service, and appears to be the best option for my more basic requirements, plus it has the potential to offer additional services if they are needed in the future.

SVALT
United States
4 months using the app