Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

August 21, 2016

Works great and is simple to use. Love it!

Streamtvcanada
Canada
6 months using the app
Edited October 16, 2018

I really like this app, is very easy to set up and use, the price is ok and I am leraning everyday how to improve my marketing with the email marketings and forms

Clash Tee
Canada
6 months using the app
January 27, 2019

I have used this app and it is really great and very easy to start. I have just run my first campaign!!!

My Lifestyle Stores
United Kingdom
6 months using the app
July 2, 2016

Awesome app, love the easy to use email marketing.

Sandy Cove Trading Co
Australia
6 months using the app
July 29, 2019

Omniscend is user friendly with many features to offer a successful email marketing campaigns-form and automation. The staff were professional and helpful with any issues I had with the app.

Motivation Armor
United States
6 months using the app
March 25, 2020

Me encanta pero lo malo es que al querer mandar mi primer envío no me dejó porque decía que tenía que pagar.

VABADAM
Mexico
6 months using the app
October 22, 2017

Ive tried several and I have to say this is the best!!

Hiltons Boutique
United States
6 months using the app
March 9, 2017

I put the wrong website address on my campaign. I copied the campaign and changed it to the corrected website address. Then I sent the revised campaign to my email customers. The corrected website shows, but when I click on it, it takes me to the original wrong website. I gave 5 stars anyway though my problem hasn't been resolved.

Oldsaltsailor Apparel T Shirts
United States
6 months using the app
March 2, 2018

Its by far the easiest automated email service ive used.

Bhoomshakalaka
United Kingdom
6 months using the app
November 9, 2020

customer service is very patient to answer my many questions. haven't used all the features as I just signed up but so far everything looks great, this is my favourite

Squirrel Honey
Australia
6 months using the app