Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS campaigns, automation, customizable templates, and A/B testing features. Many have seen improved customer engagement and repeat business. The 24/7 chat support is often praised for its efficiency. However, some merchants criticize the pricing and report technical issues with automations, forms, and domain verification. Despite these issues, many recommend the app for its robust features and positive business impact.

January 5, 2017

Being good so far. Easy to follow steps even for someone who is not tech savvy.
gonna sign up with them looks very hopeful so far

C S Accessories
United States
3 months using the app
April 6, 2018

Just started using this yesterday.. Sent out a newsletter with products, and made three sales so far ;-) Love all the features of this app!! Great work Omnisend!

Boho Bangles
United States
3 months using the app
May 15, 2018

App seems to work perfectly for me, at least for now!

Trendorastore
Australia
3 months using the app
April 17, 2023

This was my first experience using Omnisend and their Live Chat feature. Andres responded quickly provided visuals on how I could remove content in the footer of my email. Overall the app is user friendly and has a great support team.

CaliWu
United States
3 months using the app
March 21, 2020

The app is pretty easy to use for a beginner. Their staff is very responsive whenever you do run into problems! : )

KIN
United States
3 months using the app
February 16, 2018

enjoying this app. hoping this will help with my online shop

2kul4u
United Kingdom
3 months using the app
August 28, 2020

amazing,intuitive and easy to use Omnisend. I have used many others and find them very cluttered and not user friendly. Omnisend allows me to follow and track.

EspressoDelight
Oman
3 months using the app
November 21, 2018

I'm using this app to welcome new subscribers and promote new products. There's a brief learning curve, but easy to follow once it's mastered.
The email and newsletter forms are extremely well designed and save a lot of time. I would highly recommend it to anyone to entice new customers.

Enchanted Shadow
United States
3 months using the app
February 19, 2018

Excellent Service 5 stars I advise you

Mami Mommy
Israel
3 months using the app
April 17, 2018

https://www.thefuturecycle.com/collections/all

Thefuturecycle
United States
3 months using the app