Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

March 27, 2023

Thanks to Salma for the great and fast tech support provided, she sent me a video explaining exactly what I needed.

Mugzi
Canada
6 months using the app
June 1, 2016

Very effective in running email campaigns and collecting data about their effectiveness

Feisty Gurl
United States
6 months using the app
July 3, 2023

Easy to use interface with a very helpful customer service team. Salma helped me get the help I need within minutes and was very helpful with her instructions. Omnisend Support Team usually replies chats very quickly and provide a step-by-step instruction guide.

Good job Salma!

Andatech
Australia
6 months using the app
November 29, 2019

A perfect app for Shopify, easy to use and good support. The product picker helps the work of inserting products and information. Sound goods.

ilikeitalianfood
Italy
6 months using the app
June 26, 2023

i ran into some problems navigating the site so i contacted Diego who solved my questions quickly and efficiently.

Club Bombshell
Canada
6 months using the app
May 3, 2019

I used this for my email marketing for my store. Everything was easy to navigate and what I did not understand a rep was super helpful in the chat feature. Everything is laid out so nicely to understand. I like how it breaks everything down. This is actually better than MailChimp in my opinion.

Vixen Chic
United States
6 months using the app
March 14, 2018

I'm really enjoying using the app. although it's only the beginning, I find it very easy to use and very helpful. I will definitely recommend the app to my friends.

Bobo Leggings
Israel
6 months using the app
May 25, 2018

Just an amazing app, is very easy to use and so friendly

Colmenita
Mexico
6 months using the app
May 2, 2023

I have been using Omnisend for a few weeks now. The app is quite easy to understand and when you have a problem, like me today, the customer service is very responsive and gives good solutions to help. Thanks Joy for your help today :)

Impressions
France
6 months using the app
July 26, 2019

Very helpful, instant support, and user friendly app! Very easy to set up, and would recommend to all!

AcelStore
North Macedonia
6 months using the app