Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

February 15, 2016

I just got this app a couple of days ago. So far it works great. I had some issues with installation at the beginning. Paulius helped me to install it. He replied to all my e-mails and at the end just fixed it all by himself :-) Nice app and great customer service.

Tetyana Naturals
United States
5 months using the app
March 11, 2019

Bonne application, facile à installer et customizer ! Pas mal pour récupérer des clients et des ventes sans budget pub !

NAILEXPERT
France
5 months using the app
February 5, 2019

I loved having everything already thought out and set up for me to be able to connect with my customers. They make is so easy!

Harner Isle
United States
5 months using the app
March 30, 2018

This app is awesome! You can create so many awesome things!

Higher Living Glass
United States
5 months using the app
February 19, 2018

I love it, it has help me tremendously

Allzies
United States
5 months using the app
December 4, 2019

I love the ease of use and execution. I would recommend this app to any business beginning the process of engaging their clients.

The Style Suite
United States
5 months using the app
November 24, 2020

This app is fairly easy to use and has a number of standard templates that you can just work with. However the colour scheme and the font may not be the best but does the job for retargeting.

Le Socque
Australia
5 months using the app
November 26, 2018

I used this app to do email marketing. it was sort of easy to do. I hope it brings the results needed. it seems to be a good app.

TBOO
United States
5 months using the app
Edited April 25, 2019

I just had to switch from MailChimp to another server and was really nervous. I've loved everything about Omnisend and tbh, I think it's even better than MC! Thankful for this service and everything it's provided for my company thus far.

Miss Interpreted
United States
5 months using the app
Edited August 8, 2019

I had an issue with the billing : i have added some subscribers (4500) to test the tool for a campaign and then i didn't deleted it. I was charged 60 usd / month for 3 months before realizing i didn't used the service i was paying for. The customer service helped me delete the old subscribers (that i no longer needed) and refunded me for the 3 months overpaid. The app is good for marketing automation.

Shapeheart Store
France
5 months using the app