Reviews (6,024)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

Edited January 5, 2017

Seamless. An efficient way to market to your customers. Simple to use. This app has all the basics needed to create professional looking newsletters and mail-outs. Looking forward to new templates in the future.

BEST Customer Service I have had online.

Napajapan
Japan
3 months using the app
October 6, 2017

Very easy app to use. We are still using the free version at the moment but we're considering upping the plan when we further our reach.

https://remembranceart.co.uk/

Fine Military Castings
United Kingdom
3 months using the app
August 8, 2017

Finding it pretty awesome so far.

Productivilleinc
United States
3 months using the app
July 5, 2016

Terrific Email Marketing Platform! Tons of flexibility and customization/integration features... Have sent out four newsletters to date and each have seen at least one conversion. Highly recommend!

Dj Drops 24 7
United States
3 months using the app
October 24, 2023

Maria of the customer service was really helpful. What's more important is that she gives a full reply to my question and she tries her best to help.

Officine Creative EU
Italy
Over 5 years using the app
May 18, 2018

This was just what I needed to send out newsletters to my customer who signed up to receive them. It was very easy to create. Thank you Omnisend! :)

Shrellesstore
United States
3 months using the app
April 26, 2019

Would rate a 10 if able. Transfer from Mailchimp was super easy and got immediate response to answer all my questions for set up!

TheMotherland.online
United States
3 months using the app
March 2, 2018

The only app you will need for anything related to email marketing

Perfumemy
Malaysia
3 months using the app
November 27, 2023

Thank you for your help, always when I needd :)

Polka Beauty
United Kingdom
3 months using the app
Edited February 9, 2019

Awesome app. Everything you need to manage your automatization processes: email, SMS, messenger! and more!. One of the features I love is the integral SMS feature, also capable of using WhatsApp. Very recommended!

Allgadgetworld
United States
3 months using the app