Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

May 18, 2018

This was just what I needed to send out newsletters to my customer who signed up to receive them. It was very easy to create. Thank you Omnisend! :)

Shrellesstore
United States
3 months using the app
April 26, 2019

Would rate a 10 if able. Transfer from Mailchimp was super easy and got immediate response to answer all my questions for set up!

TheMotherland.online
United States
3 months using the app
March 2, 2018

The only app you will need for anything related to email marketing

Perfumemy
Malaysia
3 months using the app
Edited February 9, 2019

Awesome app. Everything you need to manage your automatization processes: email, SMS, messenger! and more!. One of the features I love is the integral SMS feature, also capable of using WhatsApp. Very recommended!

Allgadgetworld
United States
3 months using the app
March 17, 2017

WOOW!! It is to easy. I am happy..Thank you so much.

Fashionwomensaccessory
United States
3 months using the app
March 25, 2019

Awesome App! Very Easy to use, Highly recommend to anyone just starting, the free plan is just great. Thanks

Fit2Bitz
New Zealand
3 months using the app
May 23, 2018

wonderful , worth time on , wonderful , worth time on

Every1day
Jordan
3 months using the app
December 14, 2023

I have a newer shop, but Omnisend was one of the first apps that I added to my store and it has been incredible. The selection of automation they have is incredible, but nowhere near as good as their support team. They are so fast to respond, always available and have been extremely helpful with every question I have had. There hasn't been a single question left unanswered. Huge thanks to everyone on their support team that has helped me, Sanya, Dilara, Diego and Deniz! All amazing and went above and beyond. Grateful to have this tool to assist my business.

Taty's Table
United States
3 months using the app
March 12, 2018

Blak Whit
Canada
3 months using the app
June 27, 2023

I'm a recent user so I haven't yet gotten experience regarding the results of Omnisend campaigns. However, I can confidently say that the app is very intuitive and easy to use. Also Kayque from support has been very helpful and swift in resolving any problems I had.

Pet Guru
Poland
3 months using the app
Omnisend replied June 29, 2023

Ahoy there!

Thank you for embarking on your Omnisend journey. While the results of your campaigns are yet to unfold, we're thrilled to hear that our app has enchanted you with its user-friendly nature. It's music to our ears!

Keep crushing it, you desrve only the best, and our support team is here to help you!