Omnisend Email Marketing & SMS , 5,695 reviews

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
    5.1K
  • 5% of ratings are 4 stars
    290
  • 1% of ratings are 3 stars
    47
  • 1% of ratings are 2 stars
    39
  • 3% of ratings are 1 stars
    186
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS campaigns, automation, customizable templates, and A/B testing features. Many have seen improved customer engagement and repeat business. The 24/7 chat support is often praised for its efficiency. However, some merchants criticize the pricing and report technical issues with automations, forms, and domain verification. Despite these issues, many recommend the app for its robust features and positive business impact.

July 25, 2019

Great app so far just getting into it. Looks really good. I think this will come in handy... :) Excited.

Adam Mortimer
United States
2 months using the app
September 29, 2016

Just got it set up. Love the "product picker" and creating an email is so simple and save tons of time over what we have been using. Was a little disappointed in time it took for support to get back to me. Upside is the tool is very easy to use and I had already figured out the answer by the time I heard back.
Would totally recommend.

Hf Bread Co
United States
About 4 years using the app
June 30, 2018

Awesome customer support, really slick app

Framedtweets
United States
2 months using the app
July 3, 2018

Has everything necessary to market your business

Relentless Nyc Connect Inc
United States
2 months using the app
October 28, 2014

not bad, good tool! helps with email marketing

b20labs
United States
About 4 years using the app
April 23, 2018

Some good success with this app - easy to use

The Voyage Store
South Africa
2 months using the app
December 12, 2018

Easy to use mostly for beginners like me. user-friendly. easy to manipulate and access. would totally recommend mostly to those beginners out there.

Shop Wise Matter
Philippines
2 months using the app
May 8, 2023

I just had the pleasure of being oriented by Luiz. What an incredible customer service experience! He was knowledgable, patient and direct with his feedback/solutions. Everything I could have asked for and more. Give this guy a raise!
Thanks again for your help

National Personal Training Academy
Canada
About 2 months using the app
May 2, 2020

i used this app and it help me save many time. thank you developers. i hope you improve app with many helpful. thanks

Liamstore
United States
2 months using the app
May 30, 2019

So far, so good! We have only used this app for one email campaign, but it was easy to use. Will update review if things go south.

REVRides
United States
About 4 years using the app
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