Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly, offering a range of features such as email and SMS campaigns, automation, and customizable forms. It integrates well with Shopify, enabling direct management of email marketing from the store. Merchants value the A/B testing, automation, and segmentation capabilities. The customer support is praised for its responsiveness and problem-solving skills. The reporting and analytics features are appreciated for their role in understanding customer behavior and enhancing marketing strategies. The app is seen as affordable and good value for its features.

November 19, 2019

Super intuitive. Learned email sequencing easily and got two out today! Super glad Shopify makes selling easy.

The Sacred Alchemist
United States
About 2 months using the app
January 8, 2020

I recently went over from Mailchimp to Omnisend and I must be honest IT'S MUCH BETTER than Mailchimp. What makes Omnisend better is that there is support. I know the feel is the same as Mailchimp but the fact that there is support helps a lot. I have also noticed some functions that Mailchimp does not have.

Webrand
South Africa
About 2 months using the app
July 3, 2018

Great app! Really easy and simple to use!

Ecklecticfashionboutique
Canada
About 2 months using the app
November 30, 2018

Very intuitive app. Nearly 100% makes the desktop site unnecessary. From top to bottom, very good app

MeantWell
United States
About 2 months using the app
Edited January 16, 2023

Have only just started using the app. Had a question about an email template. Response was super quick & Andres was extremely helpful.
Then I had even more questions & Andres was there again for me pronto. Very helpful fellow !

Flora By Millie
Australia
About 2 months using the app
August 6, 2022

I'm loving this app so far! It provides so many anayltics. I also love the SMS campaigns. I was originally on the free account and wanted to add money to send text message campaigns. I reached out and they chose to give me $10 free for my SMS campaigns. Very nice of them!!

ourtruepower
United States
About 2 months using the app
August 6, 2020

I tested out 10 different email marketing systems and Omnisend was the overall best in terms of price, automations, and features. There's a few things I wish they had compared to others (Facebook integration is pretty expensive) but the customer support completely makes up for it. I'm pretty happy with them. If you don't need FB segmentation or analytics that go past 18 months, this is the best one for sure.

Stellari
United States
About 2 months using the app
December 2, 2016

Wow.
This app is just a gift for all shopify users.

Thank you!

Tomasluika
United States
About 2 months using the app
February 8, 2019

Tried a couple of other email marketing systems and this one just seems to beat them all for ease of use and Shopify integration. Got set up with all my automation and sent my first broadcast in about an hour!

SomeSort
United Kingdom
About 2 months using the app
July 14, 2018

Thanks for an amazingThanks for an Thanks for an amazing

Economicshopping
Norway
About 2 months using the app