Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

Edited February 28, 2020

Excellent software because it is based on usage not contacts. Most of these were all based on contacts and when you dont send out many emails but once or twice a month, it got really pricy. I believe in emails but I also believe that our open rate is high because we dont constantly blast people. Great software because it also plugs into many other platforms like Zapier and specially smile.io.

Give Back Guru
United States
2 months using the app
January 9, 2019

This is a great product, adds professional touch to your campaign. Had some trouble using it on iOS but works fine with windows, chrome

Freckle Dog Ecommerce
Australia
2 months using the app
October 18, 2023

Sanya was very patient in answering and helping me out. I'm happy with the overall service and it would be better if the price could be cheaper!

Algolaser
China
2 months using the app
Edited December 2, 2018

brilliant and easy to use. easy to create campaigns and customer service is very efficient.

Greenriver
Australia
2 months using the app
March 15, 2020

Extremely easy to use! The templates are fantastic and Omnisend walk you through the whole process. No tutorial videos were needed. Thank You!

All Pet Emporium
Australia
2 months using the app
July 5, 2016

You need this app on your store, if simplified all the busiest details of sending email to clients.

Dhuahu Llc
United States
2 months using the app
December 23, 2020

Great experience i had in my past work so now i have added it to my own store,, it is easy and fun to use... you can get many sleeping shoppers back

Equalus
United Kingdom
2 months using the app
July 20, 2023

App funzionale, semplice da usare e intuitiva. Supporto ECCELLENTE! Consigliata, la migliore app di Email Marketing mai provata.

Cocolumo
Italy
2 months using the app
January 10, 2023

I have just installed this app, but am very happy with it so far and with the customer support, which is great! Agustin managed to rapidly answer my concerns and helped me sort out things easily.

uniqueproductz.com
Romania
2 months using the app
May 23, 2019

I had issues with verifying one of my emails and customer support was super fast and helpful in helping me resolve the issue. I highly recommend!

Eco Camping Shop
Canada
2 months using the app