Reviews (6,018)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

January 24, 2019

Great! Beautiful forms in a few minutes, create a complete professional workflow in a few more! Thank you!

kleine upcyclerei
Germany
2 months using the app
Edited January 11, 2024

Omnisend has been absolutely amazing! They have a very intuitive interface, but Omnisend have 24/7 chat help assistance. When I had a couple of questions, Diego helped me right away. Nice to know there are folks who care and are there to help. I would definitely recommend. Thanks!!!

ellabee
United States
2 months using the app
Edited January 30, 2019

one of the best app out there a mist for all email The automation functions are really nice. Also, the emailing functions are full featured. I would highly recommend

Herberts House
United Kingdom
2 months using the app
July 22, 2016

great app. very easy to use :)

Capitan Bracelets
United States
2 months using the app
April 8, 2018

Awesome app. Amazing customer support. Every shop needs them!

Zola Dosha
United States
2 months using the app
Edited November 1, 2019

I thought this was a great app, I spent so much time creating my campaigns only to have the price raised every month. Don’t use this app or waste your time it’s a rip off and they increase the price each month. When I first signed up I agreed to $29 a month then the following month they raise the price to $40 without my knowledge after that they raised it to $60. I didn’t add any more emails or do nothing different to have these price hikes then they tell you oh we’ve added new features that’s why we raised the price. No thank you save your time and money. They also will have you create a positive review the first week then raise the price on you so don’t follow these reviews that’s only one day of service, I had a five star review before this post so it’s all propaganda. Read the one star reviews first this company is a scam. After they promised me $30 a month for a year they raised my price to $78

Empress Organics
United States
Over 4 years using the app
May 3, 2018

Started shopify 2 week ago and I wish I got hold of this app sooner, it is user-friendly a lot of options for customization and all around awesome. Thanks to the app creators.

Blue Moon Global
South Africa
2 months using the app
December 2, 2018

Loving this app. The UI is clean and intuitive and so far blows away the other apps I've tried. The only thing I would suggest it to add the ability to use a custom font (web font maybe) so I can exactly match the heading on my website.

The 60 Second Miracle
United States
2 months using the app
February 4, 2021

Omnisend is a great app. Before I was using Mailchimp, but Omnisend offers me greater UI control when designing templates. Automation is much better, not to talk about the Automation. That is another galaxy. I'd recommend trying it out and than see what suits you best. Everything you need packed in one super app. That's Omni. Kudos!

Eno
Slovenia
2 months using the app
April 7, 2018

Great app is very complete help you to maximize your sales

Promise Wireless
United States
2 months using the app