Reviews (6,018)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

November 8, 2023

I've been using Omnisend for email marketing, and I must say, the support is top-notch. Shout-out to Beran :) Quick to respond, and always eager to help find solutions to any hiccups. The app itself is great. Highly recommend!

Kiduza LT
Lithuania
2 months using the app
May 2, 2016

Have to say, overall i am delighted with Soundest - Paulius always on hand to help out!

Doofery
United Kingdom
2 months using the app
June 20, 2018

Easy to use! Also simple to import your existing email list.

Vintage Willows
United States
2 months using the app
December 31, 2022

Omnisend has been a great app, gets a lot of things together in one place which is a necessity. Thank you Nikola for being a great help.
Thank you so much!!

Solino Home
United States
2 months using the app
January 25, 2018

Looks Great, Thanks, Looking forward to better results.

The Rug People
United States
2 months using the app
March 5, 2017

Awesome. Its very easy to set up.

Unikastores
Canada
2 months using the app
January 23, 2021

We're just trying out Omnisend and we're just amazed at the support given to us for our Abandoned Cart automation flows whilst on the Free Trial. Not only the team tested our automation flows but provided us deep insight on how to improve those. This is really amazing. We're gonna stay with Omnisend.

Cute Little Lamb
Australia
2 months using the app
June 5, 2017

So far everything looks great! Took a bit of learning, but once I figured it out I loved it! I can't wait to send out the real deal and really enjoy seeing results! Thank you!

Quilts I Am
United States
2 months using the app
May 30, 2019

So far, so good! We have only used this app for one email campaign, but it was easy to use. Will update review if things go south.

REVRides
United States
About 4 years using the app
January 7, 2020

No unnecessary load of this settings or that settings.
Exactly what is needed for an email marketing.
Steps are very clean and clear.
Templates are of very good design.
Creating and executing are very smooth.
Scheduling is a great option.
One thing could be added in scheduling:
Selection of timezone; Perhaps you need to send the email for Japanese at evening 4 PM at Japanese time!!

Wish Buy Repeat
India
2 months using the app