Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly, offering a range of features such as email and SMS campaigns, automation, and customizable forms. It integrates well with Shopify, enabling direct management of email marketing from the store. Merchants value the A/B testing, automation, and segmentation capabilities. The customer support is praised for its responsiveness and problem-solving skills. The reporting and analytics features are appreciated for their role in understanding customer behavior and enhancing marketing strategies. The app is seen as affordable and good value for its features.

August 14, 2018

Good, works well with Shopify and customizable templates

Make Tea Fun
New Zealand
About 1 month using the app
February 19, 2019

Started with this service recently, and it is EPICCCCCCCCCCCCCCC and the Customer Service Reps are very knowledgeable. I'm fully satisfied so far. Keep up the EXCELLENT work Team Omnisend

So Love My
Barbados
About 1 month using the app
August 12, 2020

I am only using the free version of this app as we are just starting out our business. The app works beautifully and intergrates really well with Shopify. The pricing for the paid versions seems reasonable. I had tried other apps but I found this was really simple to use. The templates available enable me to create beautiful emails.

Artemissiashop
Australia
About 1 month using the app
September 19, 2019

Amazing app! Great for all your marketing needs. Amazing and fast customer service. Very helpful! I needed help learning about some of the features and testing some of the forms on my website, they stayed with me the whole way and answered all of my questions.

GIAH SWIM
United States
About 1 month using the app
August 31, 2018

This app is completely awesome. All of the other email apps I used looked horrible on mobile. This one is great! Will be using forever. Thanks!

Dont Drop
United States
About 1 month using the app
July 21, 2022

I'm a fairly new customer and had a couple technical problems. Support was quick and in touch constantly until then problem was solved. I anticipate a happy relationship with Omnisend!

Carolina Linens
United States
About 1 month using the app
April 7, 2018

the best email marketing app. Recommended

The Cheap Box
Canada
About 1 month using the app
August 22, 2016

super cool app! just created a cart recovery email and it was very easy!

Ilushess
United States
About 1 month using the app
February 26, 2015

Marketting is always associated with MONEY and any & every means of Marketing are almost PAID ones-- So we have perceived that if their is any FREE medium of marketing then it cannot be flawless BUT SOUNDEST PROVED THAT WRONG.
AWESOME APPLICATION-- Can easily and Rapidly send marketing emails to customers and also review the user-friendly reports which helps us to further shape our policies.
Thank You SOUNDEST
Regards TEAM JUSTKARTIT.

JustKartIt
India
About 1 month using the app
June 18, 2017

A great powerful app that offers essential for your online store. I fully recommend!

Forelo
United Kingdom
About 1 month using the app