Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS campaigns, automation, customizable templates, and A/B testing features. Many have seen improved customer engagement and repeat business. The 24/7 chat support is often praised for its efficiency. However, some merchants criticize the pricing and report technical issues with automations, forms, and domain verification. Despite these issues, many recommend the app for its robust features and positive business impact.

March 29, 2019

I love that this app is so easy to use for my small business. Sending beautiful newsletter emails is simple with Omnisend.

Lily & Lucas Boutique
Australia
2 months using the app
April 13, 2017

Amazing and Handy app , Made Email Sending to my list super easy as i am new to the whole email marketing game but have a decent list from my e commerce store ! would highly reccomend

Gear4guys
France
2 months using the app
November 20, 2018

I use Omnisend for my email marketing. Building customized emails and automated emails is easy, fast, and stress-free with this app! Highly recommend!

I Noah Girl Creations
United States
2 months using the app
March 23, 2019

muito top, obrigado, tem me ajudado bastante, espero que continuem sempre assim, vossa ajuda é muito importante para todos

Loja do Pauer
Brazil
2 months using the app
November 9, 2018

great app! Love the features given here and they have really boosted my sales, thanks for this and hope to see more!

Stolentoken
United States
2 months using the app
February 17, 2018

Love it - super easy to use! Easy to navigate so really self sufficient.

Lola George
New Zealand
2 months using the app
February 19, 2017

excellent app. Does a good job. Get this app.

Hbnore
Nigeria
2 months using the app
January 10, 2020

I used this app to send an email campaign to all my subscribers and it worked great. Very detailed and easy to use. I would highly recommend.

Hundapanda
United Kingdom
2 months using the app
December 2, 2022

Olesia was very kind and professional. In seconds she solved my problem. I am very happy with the customer service chat.

Morgana's Moda
United States
2 months using the app
Omnisend replied December 8, 2022

Thank you for your feedback, it is really appreciated! We are glad that our support team was able to assist you:)

September 13, 2022

So far I am very impressed with this app vs the previous one we used. Much better integration into the Shopify system rather than being completely stand alone app. Chat support has been good when needed (especially from Bassma). Everything seems to work nicely without any bugs or errors and has a functional/professional feel to it. So far so good and would highly recommend!

Game Ready Sports
United States
2 months using the app