Reviews (5,967)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the comprehensive free plan, ideal for startups and small businesses, noting increased customer engagement and repeat business due to effective email marketing tools and clear metrics. The platform is user-friendly with features like email automations, customizable templates, and seamless Shopify integration. Recent updates, such as the ability to delete invalid or spam emails, have been positively received. Merchants also praise the responsive and helpful customer support, which includes detailed Loom video tutorials and proactive issue resolution, enhancing the reliability and efficiency of managing email campaigns.
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We selected Omnisend because of its native integration with Shopify. You can drill down to see what all our customers are doing on our site and target them based on their purchasing behaviour. Almost went with Klayvio for the back in stock alerts feature, but Omnisend has the better price and ease of use. Nice addons like gift box and scratch card. Their support is excellent as well, quick and reliable.
Great job! Thank you for your professional support and quick response to customer issues! Please accept my gratitude.
This is a wonderful app! It handles all of my email subscription needs and is super easy to use. I've tried a few but Omnisend is the best!
Very easy to use it. Plug n Play App for email marketer
Omnisend has one of the best and fastest customer support I have ever had. It works great and the UI/UX is simple and straightforward. You will love using and working with it. Not overloaded at all. However, in my opinion, the team/devs should have more of an eye on the multi-language capabilities that Shopify markets offer. Transactional emails and most of the automations, apart from the abundant product automation, can only use the store's default language. This messes up the whole customer experience for international customers. Should be fixed soon please!
Great app! Love how simple it is.
after initially thinking this was a great platform i have changed my review dramatically after using this for two years. it takes a long time to get things resolved with support. often a couple days... and...
4/22/20 update: well, there is a major downside. they have changed this literally THIS WEEK and now i have to subscribe for $250 to be able to send out sms messages. apparently OMNISEND doesn't understand the business climate and despite me telling them we are literally permanently closing due to the COVID-19 mandatory closure that has cost us our business like many others, they will not let us use the prior pricing that we did literally LAST WEEK. So, instead of just letting me refill my campaign for $50 - i have to purchase a year's worth of credits - EVEN THOUGH WE WON'T BE IN BUSINESS. That and last week after telling them on a thursday that the SMS campaign was not working and was not sending, it too them TILL THE FOLLOWING TUESDAY TO RESOLVE. now they raised the pricing plan so i will be cancelling and opting for one of the more flexible competitors.
Absolutely amazing app. Can't believe its free. Literally had an e-blast sent to my database within minutes. It was very easy to export my mail chimp list and upload it on Soundest.
Just got this app. First experience is awesome. Very friendly and easy to use for all my customers at turningear.com. as compared to other email programs out there, this one seems very promising... Thanks!
This email marketing app was very easy to use, especially for someone like me, who is completely new to Shopify. Not only that, but offering the intro package at no cost is great for a start-up business like mine. I would definitely recommend this app to a friend who wants to start an online business. Thanks for making it so easy!
U-Roast-It Coffee