Reviews (6,018)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

February 17, 2018

Love it - super easy to use! Easy to navigate so really self sufficient.

Lola George
New Zealand
2 months using the app
January 10, 2020

I used this app to send an email campaign to all my subscribers and it worked great. Very detailed and easy to use. I would highly recommend.

Hundapanda
United Kingdom
2 months using the app
February 19, 2017

excellent app. Does a good job. Get this app.

Hbnore
Nigeria
2 months using the app
December 2, 2022

Olesia was very kind and professional. In seconds she solved my problem. I am very happy with the customer service chat.

Morgana's Moda
United States
2 months using the app
Omnisend replied December 8, 2022

Thank you for your feedback, it is really appreciated! We are glad that our support team was able to assist you:)

September 13, 2022

So far I am very impressed with this app vs the previous one we used. Much better integration into the Shopify system rather than being completely stand alone app. Chat support has been good when needed (especially from Bassma). Everything seems to work nicely without any bugs or errors and has a functional/professional feel to it. So far so good and would highly recommend!

Game Ready Sports
United States
2 months using the app
January 31, 2023

We encountered an issue with our account and received prompt and thorough help from Agustin & Salma. Thanks to their help, we were able to send out our email on time, and not miss a beat! Thank you!

FIRST ASCENT
United States
About 4 years using the app
May 5, 2018

So far a pretty good app. Im hoping after the free trial its even better.

Loading Game Repairs
United States
2 months using the app
August 3, 2023

Good. Love the service, helped me a lot. Matija did the great job and helped me resolve lots of problems

feierfitness
Hong Kong SAR
2 months using the app
November 8, 2017

I cannot wait to go premium! Love this app

Baby Shay
South Africa
2 months using the app
September 4, 2016

It is amazing! Simple to use, easy to customise! Really Happy!

A Thousand Stars
Spain
2 months using the app