Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly, offering a range of features such as email and SMS campaigns, automation, and customizable forms. It integrates well with Shopify, enabling direct management of email marketing from the store. Merchants value the A/B testing, automation, and segmentation capabilities. The customer support is praised for its responsiveness and problem-solving skills. The reporting and analytics features are appreciated for their role in understanding customer behavior and enhancing marketing strategies. The app is seen as affordable and good value for its features.

February 6, 2023

The customer service and support staff are always on hand to help out and answer questions very quickly. Luiz was very helpful

Soap Folk
United Kingdom
About 3 years using the app
November 29, 2019

I just did my first campaign & it was seamless! We are so excited to see the outcome for this Blackfriday!

Littles in lace
United States
About 2 months using the app
September 2, 2021

Greatest mail marketing service EVER! The Best Support team EVER! Love these guys! Thank you for what you`re doing and how you`re doing it!!!

Joiisy Designs
Poland
About 2 months using the app
Edited June 11, 2020

My experience with Omnisend was amazing, I personally would recommend this app to anyone that is in E-commerce its quick and easy to use.

J-One-Fit
United States
About 2 months using the app
May 4, 2017

great app i tried several days,my old customer seeing my email template ,they love it,good deal indeed

Silvercharm
China
About 2 months using the app
April 5, 2022

This app is easily the best thing I've added to my shopify store (second only to my products of course!). The analytics are fantastic, the live view is addictive and the power of setting up forms, automation and EDMs is just too good. If you haven't got this, you are missing out.

Swing Apparel
New Zealand
About 2 months using the app
October 9, 2017

I Love Soundest it works the way I want it to and with the templates Soundest has I like the way it looks on my store.
Thanks, Soundest Team

Home World Center
United States
About 2 months using the app
November 14, 2017

Some of the very best customer service I have ever received comes from the guys and gals at Omnisend. They reply super-fast and are really helpful. The features are great and they are always adding more. The UI is easy to use, clean and intuitive. For me, it was a no-brainer to choose Omnisend over Mailchimp. You can read all about the comparisons on their website. Killer features for Shopify stores too. Thank you guys!

Vortex Gifts
United States
About 2 months using the app
January 28, 2017

Excellent application. It takes a short moment to figure how it works because it's very intuitive. I recommend the application for anyone. Thank you Soundset. As a proof I own a shopify store, take a look at my store https://www.azregalia.com

Adamdress
Canada
About 2 months using the app
May 9, 2019

Very easy first time experience, free trial is great, highly customizable interface. I would recommend it overall!

Fluff Plush
United States
About 1 month using the app