Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, robust features, and seamless Shopify integration. They value its affordability and the convenience of managing both email and SMS marketing from one platform. The app's automation and customization features are praised for boosting email sales and open rates. Merchants commend the responsive and knowledgeable 24/7 customer support. The A/B testing feature and real-time sync are also highlighted as beneficial.

February 4, 2019

I FREAKING LOVE THIS APP! I DON'T EVEN LEAVE REVIEWS OFTEN. THIS IS A GENIUS AND VERY POWERFUL MARKETING! THOSE WHO DO NOT TAKE ADVANTAGE ARE MISSING OUT ON A LOT OF $$$.Im terrible with email marketing, but with this tool its versatile and easy to use even for a novice such as myself. For every shopify store I ever have I will continue to download this application. THANK YOU!

LittleLadieShop
United States
About 1 month using the app
February 14, 2017

It is a great app! And the support is incredible. Everything you need for email marketing etc in ONE app.
Bravo!

Guerrillaexpress
United Kingdom
About 1 month using the app
Edited December 27, 2018

Amazing App. Fantastic support. Would recommend to anyone.
This helped me a lot and I am very very happy. I liked that it is very easy.

VintageMadbyM
France
About 1 month using the app
December 1, 2022

First they have very limited templates. And then I raised first case related to one of the templates and they've failed to resolve it. Instead working on it their tech team advised me to use jpeg and other supported formats. While there was no issue with the format as I used jpeg only.
Had given them real campaign code to check - not sure why they asked for it if they had to give generic advice.
They again asked me to wait for tech team's revert.
They actually don't look at the problem and intend to solve, but rather give generic advices.

Trendphoria
India
Over 2 years using the app
Omnisend replied December 9, 2022

Hello! Thank you for leaving a review for us. We are really sorry for the issues you are facing. Our team is working on the bug you reported, as soon as it is fixed we will update you here and though our support team. Sorry again for the troubles and thank you for you patience and collaboration.

March 20, 2021

Very user friendly! We launched our site not too long ago and have had success using Omnisend, would totally recommend it!

Carpenter Farmhouse
United States
About 1 month using the app
November 14, 2019

I was getting frustrated with my other campaign platform and its lack of integration with Shopify, so I decided to research a couple of others to find a better fit. In doing so, I came across Omnisend and of the three I checked out - so far so good! I love the neat little scratch-off features and the gift box, and find it's a useful tool in my email marketing! I do wish there were more CSS gifs available and more "movement" options in the templates outside of having a load of coding knowledge. For a small business that wants a big imprint - its just not always ideal to spend gobs of time on email campaigns.

Overall - for just starting out with Omnisend - I can't complain. The cost isn't absurd and the features are abundant! I love the user interface, the seamless Mailchimp integration, and the overall ease of use. The campaign templates aren't that bad either! The worst part is coming up with content! LOL!! Give them a try - I doubt you'll be displeased! :)

Kiwi'z Klozet
United States
About 1 month using the app
December 6, 2018

They offer great support and great templates! I was lost and Katherine helped me through it until the end. Would definitely recommend them!

Michigan Unsalted
United States
About 1 month using the app
November 22, 2016

Two words... Pure awesomeness!

Upshotdeal
United States
About 1 month using the app
September 23, 2022

Sonya is quickly-response and very professional. Love this app and always works great. Will recommend it to all friends.

Idnhair
China
About 1 month using the app
June 2, 2017

Hi Guys/Gals,
I just sent out email marketing mails to my first 20 customers, it was so easy with Soundest, completed everything in 15 to 20 mins, thats hell lot of time saving, its definitely productive, now let me lay back and see the responses and reports.
Thanks Soundest.

Sbs Military Hotel
India
About 1 month using the app