Omnisend Email Marketing & SMS , 5,672 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants find this app user-friendly, offering a range of features such as email and SMS campaigns, automation, and customizable forms. It integrates well with Shopify, enabling direct management of email marketing from the store. Merchants value the A/B testing, automation, and segmentation capabilities. The customer support is praised for its responsiveness and problem-solving skills. The reporting and analytics features are appreciated for their role in understanding customer behavior and enhancing marketing strategies. The app is seen as affordable and good value for its features.
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Great tool for stores! Almost does 100% of the work for you when it comes to e-mailing.
Loved every single second of using Omnisend. Best email marketing ever. It's amazing. Thank you for this app
OMNISEND HAS HELPED OUT MY BIZ!!!!
Beware! I used to think Omnisend was a great tool for email marketing - lots of features and flexibility and prompt service when we had questions or needed help. However, they are in the process of forcing their customers to port all their forms, automations and campaigns over to their "new" email builder, which they are touting as somehow better and easier and in my experience, has been the opposite. With little or no notice, they have automatically migrated some of our forms and automations over to the new system, forcing us to use it... yet when I look at the content in the new format, there are MANY elements missing, reduced functionality and LESS ability to customize various elements. Even worse, all the content I have saved over 3 years in templates and content blocks is, for all intents and purposes, lost because there is no way for me, as the client, to port it over to the new builder. I am looking at hours upon hours of extra work created by this change, with no explanation as to why it is happening in the first place and what, exactly is supposed to be "better" and "easier" about this new system. Perhaps if you were starting with Omnisend from scratch, you wouldn't know the difference, but whatever reason they are making this change, it is NOT being communicated well, they are not being upfront about what their current customers are losing in the process, and it is no way to treat loyal customers. Beyond frustrating.
Hello and thank you for taking the time to leave a review!
Indeed, with new email builder being enabled now, we recommend to re-create campaigns and automations using the new tool. To speed up the process, and save you time on migration, we created Brand Assets to automise this process as much as possible.
Please note that the communication about the migration to the new builder was sent in advance.
Accept our apologies for the trouble! We completely understand your wish to stick to the templates you put so much effort in, and we will do our best to help you with every question you get when migrating to the new builder.
Our support representative has already reached out to you with more details regarding this matter.
If you have any questions or need any assistance, do not hesitate to contact our Support Team, we are available 24/7 and can be reached via In-app chat or email at support@omnisend.com.
Have a great day!
I used this app to send email campaigns for sales. It is very easy to use and very comprehensive. I plan to keep using it.
This app was easy to use ad very quick to set up. I was able to create an email campaign from my smart phone in minutes with no help! Did I mention that theres a free plan that allows you to use the same amazing features as the paid plans. I will definitely be using this for all my future campaigns!
Karine and Salma took good care of me and helped me get the first email setup properly with a automatic discount for the cart. So far like it a lot
Awesome app! Just the app I wanted, recommended for everyone.
Your app does a really good work!
This is a fantastic app! :) I already made sales just using this. I will buy premium soon! Thank you.