Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

Edited March 23, 2020

I created and sent my first email campaign in about 2 hours. Very easy to use, well-designed and required no instruction. Totally intuitive. I love that I can import products directly from my Shopify inventory. Now let's see if it creates some sales!!

Canada Drone
Canada
2 months using the app
April 11, 2016

So far so good. A little bit wonky at first but you get used to it.

West Loop Media Partners
United States
2 months using the app
September 22, 2020

best app i love it. it is doing my work automatically . i can consume my more time. and it is very fast and easy to use. my friend tell me about this app to download and this is worth it for me

Askmemart
India
2 months using the app
July 29, 2020

Omnisend is an amazingly powerful system. It took me a while to understand how to use all the facilities, but I'm very pleased I persisted. Their help was super-fast and clear to follow. Now I've setup the automation of emails it save me hours of work and brings in extra orders on its own.

I love the way different emails are sent depending on customer conditions - like UK customers get a different letter to US customers. And new customers a different letter to old customers. Also, the discount vouchers on emails are great, bringing in extra orders automatically - and fast to setup up as the system automatically generates the codes & expiry dates.

Overall, I love Omnisend and the detailed stats it gives from mailings. I spent a long time looking at all the Shopify apps (so many!), and are pleased I choose Omnisend for my email marketing.

MrBead

MrBead
Hong Kong SAR
2 months using the app
April 15, 2019

After watching a short video it only took minutes to import my list from Mail Chimp. I watched another short video and was able to easily segment my list and now in the process of creating a pop up which looks very simple. I was expecting a nightmare but its truly been a pleasurable experience. I don't usually write reviews especially this long! Guess what? As I was creating my pop up, Omnisend's pop up popped up and here I am taking my time to write a review. It works!

Shock Coffee
United States
2 months using the app
May 23, 2018

This app has alot of functionality even on the free option.

Order Balance Ez
United States
2 months using the app
Edited April 10, 2020

I use this app to build traffic to all my product , this amazing app is a muss for product to sale,

Geargap
Canada
2 months using the app
December 11, 2021

Great app. Been using this on other webshops as well with great success! Let's you easily build email campaings in a few minutes to reach out to your customer base. Paid plans are accessible and reasonable

Autofiber Canada
Canada
2 months using the app
November 8, 2023

Maria was super helpful when I asked her how to segment my audience. She realized a missing feature and added it as soon as possible. Thank you so much for your quick responses and easy-to-understand instructions.

Volver
Israel
2 months using the app
April 21, 2018

One of the best and cost effective app! Three cheers to the team :)

Gamedoors
India
2 months using the app