Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS campaigns, automation, customizable templates, and A/B testing features. Many have seen improved customer engagement and repeat business. The 24/7 chat support is often praised for its efficiency. However, some merchants criticize the pricing and report technical issues with automations, forms, and domain verification. Despite these issues, many recommend the app for its robust features and positive business impact.

March 27, 2019

I used this app to send email campaigns for sales. It is very easy to use and very comprehensive. I plan to keep using it.

Galaxies of Treasures
United States
About 1 month using the app
March 20, 2017

Awesome app! Just the app I wanted, recommended for everyone.

Desperado 1000
North Macedonia
About 1 month using the app
March 30, 2018

Your app does a really good work!

Geartrove
United States
About 1 month using the app
March 4, 2017

This is a fantastic app! :) I already made sales just using this. I will buy premium soon! Thank you.

Everydayshopp
Philippines
About 1 month using the app
April 10, 2023

Karine and Salma took good care of me and helped me get the first email setup properly with a automatic discount for the cart. So far like it a lot

Fantastic Nutrition
United States
About 1 month using the app
July 1, 2016

This app is amazing, im very pleased with all can i do in my online store www.dbeautycollection.com, thank you guys!

Dixanias Beauty Collection
Panama
About 1 month using the app
Edited June 5, 2023

Another great experience. Plenty of hand holding and expert advice from Diego today while trying to verify my domain. Thank you so much! I literally couldn't have done it without you.

So far so good! Just signed up. I had one little question so got on the chat and received an answer back from the lovely Baarath super quick. Then a follow up message to make sure I got the answer I was after and did I need anything further. I'm looking forward to properly getting started but I am so impressed with their customer support that I can't see there being any problems at all. It's a welcome change! Thanks!

Helen Gittus Jewellery
New Zealand
About 1 month using the app
January 22, 2019

I am very pleased with this app so far. I found it challenging to do my first campaign, but then again, I found it impossible with the other apps I have tried. Omnisend looks like it is going to be my go to app for emails. Have be worrying about sending a Newsletter out, but I did judt that tonight with Omnisend. Very happy, I didn't think I would be able to do it, but it is easy with Omnisend. I love it. If you're just starting out in E-commerce, you need this app for your emails and to help you get sales. The getting sales part, I am going into omnisend tomorrow after a good sleep to activate that (they sent me an email today to show me how to. Thanks Omnisend.

Welcome to My Place
Australia
About 1 month using the app
July 1, 2018

Its easy to understand and easy to use. I love it !

Rainbowroo
Australia
About 1 month using the app
March 30, 2019

I just interacted with the chat and the help was top notch! :) I just started to use Omnisend because of Mailchimp's break up with Shopify and I like it better already

Elite Growing
Canada
About 1 month using the app