Reviews (5,988)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for its cost-effectiveness and comprehensive features, ideal for e-commerce. It offers a free plan suitable for startups, customizable templates, and user segmentation. The intuitive interface and drag-and-drop builder make it easy for beginners, while responsive customer support and extensive educational resources further enhance its value. Merchants find it effective for integrating email and SMS marketing into their strategies.
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After several months of trying to adapt this platform, it's not a very user friendly or data capable. We couldn't send out a mass email for Black Friday without getting the entire account suspended. After cleaning it the first time, I was instructed to do it even again for another 300 person email. Omnisend claims my contact bounce back was two high. May branding and marketing company wanted to use mailchimp, I should have taken their advice. Customer service is slow and lacks detailed instructions. We were told to download and pay for other email cleaning services before letting us turn our account back on. Not a good system and not sure why there are so many 5 star reviews. It's a headache. What paid service cancels an account and gives you a link and some instructions and leaves them to figure it out on their own?
Sorry to hear you had troubles with your account.
There were some old email contacts on your list that no longer exist, so we had to pause the sending to protect your sender reputation. Approx. 30% of emails go bad in just one year, so regular list cleaning is a must to maintain a good sender reputation among the different inbox providers - Gmail, Yahoo, Outlook. The best approach is to check the contact list with Mailgun, Neverbounce, or any other similar service and permanently delete the old contacts.
Since you have already gone through the list and removed some old contacts, we would resume the service for you. Please reach back to our support representative.
super app i would like to recommend it. also great support. even free plan i s super amazing. thanks you
I was searching for an app that enabled me to send out a newsletter. I adore the ability to modify themes, workflows, and even pop-ups. I'm still navigating the app so I'm not sure what is operator error or the app, but I've already created an initial welcome letter, a monthly newsletter, and a subscription pop-up. So far, so great!
i love it bestever bestever bestever yes i enjoyed it so much bestever bestever bestever free trial 1
Best email marketing tool out there on the market.
This service covers a lot of other apps that I now don't have to pay for anymore...
Also the most easy to use email marketing tool out there and I've tried many.
I used the app for my mailing list. It was very quick and easy to use. I will definitely look to use the app for further lists.
good team fast support and overall good email marketing app. thanks Beran for the help
I'm enjoying the app for our store. It's easy to use and great how you can load it straight off your website, that save huge amounts of time. I just wish I could crop the pictures so I can make them look bigger in the email.
I use this app to help me communicate with customers and keep them up to date with new products and promotions. Very easy to understand and walk through by yourself. thank you guys!
Support team went above and beyond the call of duty. They were professional + extremely helpful!!!!!