Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

August 1, 2017

So easy and FAST!! WE LOVE IT!!!

Boutique Of Toi
United States
About 2 months using the app
January 23, 2019

Amazing customer service! easy to use website, does half the work for you!!! It is the best free thing!

fawss
United States
About 2 months using the app
March 23, 2021

It seems good - but still have to use to see how it performs long term. Great functionalits and very user friendly

The Notable Muse
United Kingdom
Over 3 years using the app
September 10, 2023

The Omnisend team have been super helpful in assisting me set up my email marketing. Their response is very quick too. Thank you to all the staff who have helped me so far!

Franki and Cove
Australia
About 2 months using the app
September 8, 2018

So far so good. The setup is super easy and the customer support is excellent. Only thing I'm concerned about is the pricing since my shop is new and I'm still building a customer base. Other than that this app is awesome!

Divine Aura Boutique
United States
About 2 months using the app
November 19, 2019

Super intuitive. Learned email sequencing easily and got two out today! Super glad Shopify makes selling easy.

The Sacred Alchemist
United States
About 2 months using the app
January 8, 2020

I recently went over from Mailchimp to Omnisend and I must be honest IT'S MUCH BETTER than Mailchimp. What makes Omnisend better is that there is support. I know the feel is the same as Mailchimp but the fact that there is support helps a lot. I have also noticed some functions that Mailchimp does not have.

Webrand
South Africa
About 2 months using the app
July 3, 2018

Great app! Really easy and simple to use!

Ecklecticfashionboutique
Canada
About 2 months using the app
November 30, 2018

Very intuitive app. Nearly 100% makes the desktop site unnecessary. From top to bottom, very good app

MeantWell
United States
About 2 months using the app
October 26, 2023

I reach out to customer support quite often and when i do its always top notch service. Kayque answered all my questions and provided me with excellent service

Bungle Nursery Cribs
United States
About 2 months using the app