Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly, offering a range of features such as email and SMS campaigns, automation, and customizable forms. It integrates well with Shopify, enabling direct management of email marketing from the store. Merchants value the A/B testing, automation, and segmentation capabilities. The customer support is praised for its responsiveness and problem-solving skills. The reporting and analytics features are appreciated for their role in understanding customer behavior and enhancing marketing strategies. The app is seen as affordable and good value for its features.

May 1, 2018

Great, it is funtional and efficient as well :)

Digistore24
Croatia
26 days using the app
January 25, 2019

I used the app to help me set up subscribers. Basically keeping in contact with customers. Thank you

DivineSavvy-stores
United Kingdom
26 days using the app
March 8, 2020

It was not bad, but my live view dissapeared, which was the only thing I was using it for so, sad times

Dog Love H.Q
United Kingdom
About 2 years using the app
Omnisend replied March 9, 2020

Hey Dog Love H.Q,

We apologize if our communication was not clear. Live with did not disappear anywhere, we just moved it to the Dashboard tab in the product so all major stats are in on place! Just navigate to the Dashboard tab and you will see another two tabs: Overview and the one you are looking for - Live view.

Edited May 5, 2017

I have used the product for over a year and although the product is sound and useful, support keeps making "improvements" without regard to past time and effort. Most recently they "upgraded" the editor but made all of our previous work wasted as we cannot use previous newsletters as templates or copies to work from, wasting all of our previous edits and content. Not happy.

Diamonds Magic
United States
About 2 years using the app
January 27, 2020

i love spotify!!
i suggest every business owner to use this platform for their website!
best investment

TIISHY FITS
Canada
26 days using the app
June 27, 2022

I have contacted the technical service and it has been fast, Sanya has been able to give me explanatory answers with creeshots, but Omnisend still needs to make many improvements: you cannot save template blocks, you cannot distinguish "newsletter subscribers" from those who do not they are like this (to distinguish the frequency of the pop-up between one and the other)....

KOOMPLIMENTS
Switzerland
About 2 years using the app
Omnisend replied June 28, 2022

Hello, and many thanks for your review!

We value your feedback, and our developers are already hard at work at bringing the saved content blocks feature to the new editor; it will be available in the app in the nearest future!

Please keep in mind that once a customer submits your form, it will not reappear in the future for them.

Have a wonderful day!

May 13, 2018

brilliant. exactly what i wanted for my store

Crazygadgets1
United Kingdom
26 days using the app
October 14, 2020

Downloaded the app and within 15 minutes of using it I already created my first workflow. Its very easy to use and they have great tools!!

Luxumies.com
United States
26 days using the app
June 2, 2017

This app seems to make everything easier for you to run your email campaigns, but i just started using it so i will see when i start getting real massive emails to deal with, but as of at this moment I love it.

Darkalley Discount
United States
26 days using the app
June 12, 2018

Wow, I liked this app so much I didn't even finish my free trial before signing up for premium. Its a perfect tool for email marketing. Love how easy it is to create a campaign.. Thanks Omnisend.. Loving <3 you so far!!

Working Tees
United States
26 days using the app