Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

February 10, 2019

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DropBlitz
United States
About 1 month using the app
July 11, 2014

simply beautiful and easy to use.thanks

Hunter jewelery and things
United States
About 1 month using the app
March 9, 2022

used to be fine but now i have to go to another app! they charge you based on how many subscribers but then only let you send emails to less than half of that. unbelievable! i have over 53k subscribers and can only send 20k max subscribers a day??? this new "safe send" program they just launched, just turned me all the way off. especially while paying for 53k ($444) but can only send 20k? SCAM!

ZoesQOQ
United States
Almost 3 years using the app
Omnisend replied March 10, 2022

Hello and many thanks for your review!

We're sorry you've found yourself in this situation. The team has already resolved the issue, and a support person has contacted you with additional information!

April 27, 2018

Awesome tool. Really helpful. Took our email marketing to the next level

Onfleekproducts
Pakistan
About 1 month using the app
August 20, 2016

GREAT APP. VERY EASY TO USE AND CUSTOMIZE.

1liltreasure2find
United States
About 1 month using the app
February 18, 2018

AWESOME APP GAVE ME THE ABILITY FOR AUTOMATED LONG TERM EMAILING

Geekagets
Israel
About 1 month using the app
October 21, 2019

Great so far. So easy, versatile and user friendly. Much easier than a lot of other email marketing software I have used.

Inflates UK
United Kingdom
About 1 month using the app
Edited July 22, 2020

I had a bit of trouble with my set up. The Omnisend team was quick to help and follow up. Their templates are very nice and look professional.

Adrisya
India
Over 2 years using the app
October 9, 2022

Deniz at Omnisend was very helpful in explaining how to correct some discount errors in one of my automations.

Sewa Skin
Canada
Over 2 years using the app
December 6, 2023

We are a company that uses Omnisendi in Turkey. It helps us a lot in sending e-mails to our customers or gaining new subscribers. Thanks to Mr. Deniz, who is in the Support team, we can implement many workflows and automation in case of problems we experience. This is the best e-mail application available on Shopify.

Argimo
Türkiye
About 1 month using the app