Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

March 30, 2017

Really easy to use, great features, I'll go for premium!

Bogga Make Up
Venezuela
About 1 month using the app
January 18, 2023

My experience with Omnisend has been amazing and Im really loving my choice to go with this email service for my website. Customer service has been amazing and Luiz was a big help when I was trying to figure out setting up my SPF and DKIM settings.

GellyFitUSA
United States
About 1 month using the app
Edited August 12, 2019

So far so awesome. Have done everything I needed from Omnisend, the support team is amazing, they are fast, patient and willing to solve all your questions. Thanks!

Sun & Shades Co
United States
About 1 month using the app
June 7, 2018

Very easy to use app. Great job!

Swagstock
United States
About 1 month using the app
June 8, 2018

GREAT APP saves me a lot of time

Route23store
United States
About 1 month using the app
August 21, 2020

WONDERFUL! I wouldn't use any other app for my marketing and emails. I am very glad that someone recommended this app to me, it's truly changed my business in so many ways.

Insta Shop Boutique
United States
About 1 month using the app
April 1, 2018

Easy Drag & Drop, really awesome! thank you!

Sporteve
Israel
About 1 month using the app
August 13, 2020

So far so good! I am used to Mailchimp but this app seems much more intuitive. I will come back after I have used it more.

Your Dre-am
Ireland
About 1 month using the app
April 26, 2018

support people are really helpful even if you are on a free plan.

Needbrightlife
China
About 1 month using the app
November 4, 2022

User friendly - easy enough for a complete beginner (me) to navigate. Makes email automation simple. It is also well designed.

Candwl
United Kingdom
About 1 month using the app