Omnisend Email Marketing & SMS , 5,695 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly email and SMS campaigns, automation, customizable templates, and A/B testing features. Many have seen improved customer engagement and repeat business. The 24/7 chat support is often praised for its efficiency. However, some merchants criticize the pricing and report technical issues with automations, forms, and domain verification. Despite these issues, many recommend the app for its robust features and positive business impact.
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I have used the product for over a year and although the product is sound and useful, support keeps making "improvements" without regard to past time and effort. Most recently they "upgraded" the editor but made all of our previous work wasted as we cannot use previous newsletters as templates or copies to work from, wasting all of our previous edits and content. Not happy.
I have contacted the technical service and it has been fast, Sanya has been able to give me explanatory answers with creeshots, but Omnisend still needs to make many improvements: you cannot save template blocks, you cannot distinguish "newsletter subscribers" from those who do not they are like this (to distinguish the frequency of the pop-up between one and the other)....
Hello, and many thanks for your review!
We value your feedback, and our developers are already hard at work at bringing the saved content blocks feature to the new editor; it will be available in the app in the nearest future!
Please keep in mind that once a customer submits your form, it will not reappear in the future for them.
Have a wonderful day!
i love spotify!!
i suggest every business owner to use this platform for their website!
best investment
brilliant. exactly what i wanted for my store
Downloaded the app and within 15 minutes of using it I already created my first workflow. Its very easy to use and they have great tools!!
This app seems to make everything easier for you to run your email campaigns, but i just started using it so i will see when i start getting real massive emails to deal with, but as of at this moment I love it.
Wow, I liked this app so much I didn't even finish my free trial before signing up for premium. Its a perfect tool for email marketing. Love how easy it is to create a campaign.. Thanks Omnisend.. Loving <3 you so far!!
Really easy and convenient. But very less templates to choose from and restricted customization options.
Really useful, Great apps
our store growing significantly and fast after we using this app
the support team also always be there when u need a help!
So great!
More and more expensive, not worth it，$16,then $19,then $30, now$54/month
More and more expensive, not worth it
More and more expensive, not worth it
Hi, thank you for taking the time to leave us a review. We hope our Support Team was able to help you with your current pricing package and find a resolution.