Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly, offering a range of features such as email and SMS campaigns, automation, and customizable forms. It integrates well with Shopify, enabling direct management of email marketing from the store. Merchants value the A/B testing, automation, and segmentation capabilities. The customer support is praised for its responsiveness and problem-solving skills. The reporting and analytics features are appreciated for their role in understanding customer behavior and enhancing marketing strategies. The app is seen as affordable and good value for its features.

February 26, 2021

great customer service. answer all questions promptly. easy to learn. would recommend. great alternative to privy

Miss Thelle
United States
26 days using the app
May 23, 2016

I really like this app. There are a few more improvements I'd like to see (the ability to sort subscribers by clicking on the headers) but I already like it better than mail chimp!

Andra Skin
United States
Over 1 year using the app
June 24, 2019

i've started my first email campaign so fingers crossed. directions were detailed and easy to follow. i'm not too happy with the options available for the email logo. my logo looks huge and with the title of the business and subtitle it just looks weird. i'd like more placement, appearance, and size options.

Alligator Woods Creations
United States
Over 1 year using the app
Omnisend replied June 26, 2019

Hi, thank you for your honest feedback, glad your first campaign went smoothly! We will pass your feedback to our product team, meanwhile, the best solution for the logo would be to resize it in Paint or any other image editor and add the resized logo to Omnisend.

July 5, 2018

De entrada, la subscripción gratuita es inigualable en plataforma de edición.

Store Men2
Colombia
26 days using the app
October 27, 2022

Baarath from the customer help team was very helpful. Thanks a lot for the video instructions. Those helped a lot.

Dr. Dana
United States
25 days using the app
Edited December 7, 2019

I used the app for the first time. It was easy to use from the laptop but not from the phone app. Excellent, easier than mailchimp. Although it hasn't quite imported all my subscribers to the app yet. I was able. to promote my products directly from the website effortlessly

Incy Wincy Swimstore
United Kingdom
25 days using the app
September 13, 2017

I have just started with Soundest but I am in love with it's user friendly setup. It makes pop up's and email campaigns so simple to create but so attractive and professional at the same time. I can't wait to explore more!

One Hot Mess Boutique Online
United States
25 days using the app
Edited December 5, 2019

Quick and user friendly! I love how you can link your products directly in the e-mail! Great templates! And I especially love how it posts directly to my Shop's Facebook page too! :) Still confused about "Custom Collections" and how your e-mail automatically generates it's discount codes but I'm sure the support team will help me with that.

PIN-ME-UP-Shop
Canada
25 days using the app
Edited February 16, 2021

I used this app to help me do automated email marketing. It really helps me a lot and save lots of time. The blog provides good suggestion and easy to follow. Thanks!

Y&T Home 悅庭家飾館
Taiwan
25 days using the app
April 20, 2019

amazing app I love how easy it is to use. Great templates, the customer service is second to nonw. Highly recommend

Cheetah Triggers
Canada
25 days using the app