Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

Edited June 5, 2018

Easy enough to use. I like that it meets Canadian permission rules.

Evelynn Plus
Canada
28 days using the app
May 21, 2014

For now, i absolutely need this app. exactly what i have been looking for. i recommend!!

Popnetic
India
28 days using the app
February 9, 2018

Thanks a lot ........................................

Kindamart
Saudi Arabia
27 days using the app
April 12, 2017

This app is absolutely & positively wonderful!! Ease of use is superb and I just sent my first thank you subscription email to my customers without any problems. Will recommend this app for everyone!!!

Ms Ts This That
United States
27 days using the app
January 20, 2019

customer support is great.. they are very straight forward, fast and very kind&funny.

we are recommending to everyone who are into online selling, especially for beginners.

we are newly starting our fashion brand.

https://souqsamurai.com/

feel free to subscribe and get notified with our lovely newsletters!!

SOUQ SAMURAI
Türkiye
27 days using the app
Edited January 21, 2018

This app is such a help for every online store! We've started using it just for our regular campaigns but then we realised that it can also help with collecting subscribers and even marketing automation. This means that finally you don't need to use various different apps for every single purpose - it's enough just to install Omnisend and they've got you covered! Planning to move from all the other separate pop-up and automation apps into this one asap.

Cropstore
Lithuania
27 days using the app
Edited August 8, 2019

Great App i would recommend to anyone who is looking for help with their marketing! Works a charm! Well Done Omnisend

ProLife CBD
United Kingdom
27 days using the app
February 21, 2022

So far very impressed. I've just been setting things up and transferring from Mailchimp and I've needed to ask a few questions. Support has been quick to answer and very helpful, especially Bassma - thank you!

Frames Footwear
New Zealand
27 days using the app
November 13, 2016

Super easy...converts the list on my mail chip seamlessly. I love the api key!

Freecals
United States
27 days using the app
Edited December 5, 2014

Updated Review----
Much improved. Seems a lot more stable now.

Earlier review----
Good when it works.

Unfortunately though, have to agree with the review by Sydney Vapor Premium E-Juice. When the server is up, it works great, problem is more often than it should be, it's down. This means whilst able to sign-in, it lags, can't edit or create email campaigns, which is the main purpose of this app. 502 Bad Gateway is the error message received.

Hopefully, this is problem will be rectified soon.

This could be a fantastic app because it pulls products from your store, more customization options would be nice though.

Nneyah Cards
Nigeria
Almost 2 years using the app