Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

August 1, 2017

I haven't actually used Soundest at this time.

Spellcaster Wooden Toys Ltd
New Zealand
About 1 month using the app
December 17, 2019

Extremely poor customer service. In comparison to other apps on shopify this app is painful to use. Move on from this one.

Solvang Olive Press
United States
About 1 month using the app
Omnisend replied December 18, 2019

Sorry to hear you had a disappointing experience. Seems like there were some old contact emails on your list that no longer exist, therefore we had to temporarily pause your sending so your sender reputation is not harmed. There is nothing to worry about, as soon as you delete or unsubscribe those old emails, we will resume the sending. You will be able to benefit from the variety of great Omnisend features, such as omnichannel campaigns and automation messages, segmentation and more!

September 20, 2019

very good app 5/5
the support is really good and communicative
i highly recommend users to use omnisend

ZDH ENTREPRISE
Algeria
About 1 month using the app
March 30, 2017

Very helpful, thank you.................

Tmeprinting
United States
About 1 month using the app
May 27, 2018

Easy to use and very helpful. Seems to fit our needs perfectly.

Dark Market Beans
United States
About 1 month using the app
January 22, 2019

It's my 3rd store for using that app, Perfect solution for multiple tasks.
Continue upgrading the app and make my life easier, Thanks!

joleeisrael
Israel
About 1 month using the app
August 31, 2023

Good app for a good price.
Support was also quick and helpful. I got stuck setting up some stuff and Olesia was quick to fix everything.

konservaria
Romania
About 1 month using the app
July 11, 2020

Easy to used and setup is a breeze. Now, we’ll just have to see how well it works. Hopefully, I’ll make millions!

My Fashion Key
Sri Lanka
About 1 month using the app
Edited December 27, 2018

Extremadamente sencillo y amigable de utilizar, definitivamente una herramienta que todos deben de tener, y la opción que tiene de apoyo al emprendedor ¡ es magnifica! ¡ muchas gracias!

Sainte Marie
Mexico
About 1 month using the app
April 24, 2018

Great, friendly and easy application,

Green Canada Led
Canada
About 1 month using the app