Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS campaigns, automation, customizable templates, and A/B testing features. Many have seen improved customer engagement and repeat business. The 24/7 chat support is often praised for its efficiency. However, some merchants criticize the pricing and report technical issues with automations, forms, and domain verification. Despite these issues, many recommend the app for its robust features and positive business impact.

February 21, 2018

Tried a lot of other apps, this is simply the best, most user friendly, fast, responsive, all that good stuff. Way easier to get into than MailChimp (which has huge bugs and problems on the backend). Especially since this has free trial, it's more than enough to see how many things it can do. It actually does a lot more than just it's competitors.

Rogue One Store
United States
17 days using the app
January 13, 2021

I just signed onto Omnisend yesterday. I needed help getting my e-mail signup going. Got a fast response on what I was missing, and so far the app is just what I needed. So much easier to use than the others I have tried before now.

Lyn Foley Creates
United States
17 days using the app
December 10, 2022

I was speaking to Stefan most of the day yesterday to fix an error of the emails not sending discount codes to my customers and he was very helpful and attentive to me needs, he did everything he could to rectify the issue with me and we got there in the end , all issues were rectified and store discounts working again now.
would highly recommend this guy to anyone at Omnisend 10 out of 10 from me Stefan

LJVapes
United Kingdom
17 days using the app
February 4, 2023

App is super intuitive and customer support is amazing.
Well done on a great product and solid follow through.

Hook Point Fisheries
United States
17 days using the app
April 6, 2020

The Omnisend team really knows what they are doing. The helped set up the automation at 1:00 AM. They didn't just send link when I struggled, they helped me step by step. A great investment for sure!

My Complete Gym
United States
17 days using the app
April 8, 2023

Omnisend is a user-friendly and powerful email and SMS marketing app with great features, usability, and customer support. Highly recommended by users for its effectiveness in managing campaigns and delivering results.

Rebire
Canada
16 days using the app
May 15, 2018

Just started using it, enjoy it already!

Fish For Less
United States
17 days using the app
January 19, 2023

In my opinion is the best app for pop ups, marketing etc. Because has a simple interface and a multi options for personalize the things you want to send.

RO’s Stuff
Romania
17 days using the app
Edited December 21, 2020

Great, great app for marketing. Easy to navigate - I was able to immediately set up automation compared to other tools. Customer service great as well.

TallMoi
United States
17 days using the app
March 29, 2016

Was using another apps called Email Automation and MailChimp but this is definitely much better - love the pick product feature it makes email marketing much easier than before!

Apotekah Melbourne
Australia
17 days using the app