Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

November 22, 2021

I wish I had learned about Omnisend sooner. I recently migrated to Shopify and started using Omnisend - so far, it has been excellent. This tool has allowed our brand to strengthen our relationship with new and existing customers - which is critical. I am impressed by Omnisend’s customer service. Seriously, their customer service goes above and beyond to help and is available 24/7. Thank you for all of your help - I look forward to growing my business with you.

VienneMilano
United States
About 1 month using the app
December 2, 2019

So far so good! Just sent my first campaign after switching from MailChimp.
I'm sure it can do more than I was fumbling through with, but, overall it was really to transition! Especially migrating subscribers over! Yay!

K Kay Designs
United States
About 1 month using the app
June 17, 2019

It has potential for email marketing, good design and features; however deliverability of emails is REALLY bad. It's really frustrating to have chosen this app to work for and now having wasted long hours of work in a solution that doesn't do the job. I would recommend to test other solutions before jumping all in into this app, as I did.

Forest Homes
France
About 1 month using the app
Omnisend replied June 18, 2019

Hi Daniela, we understand how frustrating this may be, you found the app that you would like to use for your marketing, but you are not getting the expected results. We apologize for the time it's taking to get to where you want to be. It's always a challenge for migrating customers, it takes more time to get the trust from the internet service providers when you start sending from a different domain. Katherine just reached out to you, we will create domain records for your automation to help resolve the deliverability issue asap.

December 13, 2021

Very easy to use.. was impressed by how intuitive the campaign design was.
Definitely worth considering this app for email marketing and db management.

Lilly Pilly Collection
Australia
About 1 month using the app
January 31, 2020

just used for the first time and love it! easy to use and to follow, cant believe i havent been using it the whole time!

MOQ boxing
United Kingdom
About 1 month using the app
June 7, 2017

very nice easy to use love it

Simply Victorious Boutique
United States
About 1 month using the app
February 10, 2019

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DropBlitz
United States
About 1 month using the app
April 27, 2018

Awesome tool. Really helpful. Took our email marketing to the next level

Onfleekproducts
Pakistan
About 1 month using the app
August 20, 2016

GREAT APP. VERY EASY TO USE AND CUSTOMIZE.

1liltreasure2find
United States
About 1 month using the app
February 18, 2018

AWESOME APP GAVE ME THE ABILITY FOR AUTOMATED LONG TERM EMAILING

Geekagets
Israel
About 1 month using the app