Reviews (5,943)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust free plan, ideal for new businesses looking to increase engagement and revenue through features like email automation and customizable templates. It's user-friendly, suitable for both beginners and experienced merchants, and integrates smoothly with Shopify. Effective email list management and integration with review apps are particularly valued. Customer support is quick and helpful, with staff members like Baarath, Kayque, and Dilara receiving praise for their exceptional service.

Edited June 8, 2020

I haven't been using the app continuously because i am just launching my store. But from all the features I've used so far, it was super easy to navigate. And any questions that I had, i used the chat feature, which was really helpful! Great customer service.

The Lazy Hat
United States
23 days using the app
May 1, 2020

Amazing app and excellent customer service. Omnisend can link to many third-party apps and all pages on my website.

KAEZY
Singapore
23 days using the app
August 27, 2018

I really loved it, the support is kindy and efficient. The emails work properly. The only problem is that the test period is short, has ended and now many automation are not working anymore, and i have to pay to use most of it.

Cade A Gi
Brazil
23 days using the app
January 26, 2019

Very efficent app to use will surely recommend,Very efficent app to use will surely recommend
Very efficent app to use will surely recommend

www.limelightfashionstore.com
United Kingdom
23 days using the app
August 31, 2022

Customer service was very helpful with my request for an account change. The help resource base is also very complete

Le lab de l'endo
France
23 days using the app
February 5, 2022

Omnisend is the best email marketing + pop-up creator in the Shopify App Store. It has much more editing/customization features than most.

eche
United States
Over 1 year using the app
December 17, 2017

Outstanding app! Very easy to use and very intuitive. It offers flexible automation, gorgeous signup forms and excellent customer support. Highly recommend it to everyone!

Ediliad
Lithuania
23 days using the app
September 25, 2017

I just installed and so far so good! Much easier than Mail Chimp! And the emails look great with a lot of customization. The only thing I have to say is that I can't tell what features will be gone once the 14 day free trial is over. I will update once I find out!

Party Box Printables
United States
23 days using the app
October 18, 2018

I just downloaded the app and it's awesome! I've always struggled with email campaigns, but this app walks you through every step! It's useful and is helping me to build my email list! I love it and the templates are easy to use and professional. Great App!

My Eclectic Christmas Fantasy™
United States
23 days using the app
May 27, 2017

IT IS GREAT AND SYNCS EASILY WITH SHOPIFY SYSTEM!

Araya Organics
United States
23 days using the app