Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

August 1, 2018

Great interface and great that they have a very considerate free plan! love it

Marcausallens
United States
24 days using the app
Edited March 11, 2019

C'EST VRAIMENT TOP ET FACILE MERCI C'EST UNE TRÈS BONNE APPLICATION. JE RECOMMANDE N’HÉSITEZ PAS A LA TESTER LE MAINTENANT

Jayssez
France
24 days using the app
August 16, 2022

I use Omnisend for emails and sometimes there are certain doubts and urgent clarifications. The Omnisend support team is very prompt in their response, especially Olesia and Nikola. They are very patient and adept. They elaborate every detail and go out of their way to help. Thanks.

Lenskart.sg
Singapore
Over 1 year using the app
October 3, 2022

Ran into a hiccup setting up a workflow for custom discount codes (in which subscribers weren't receiving an email with a promo code after signing up). Reached out to support and enter the incredible Luiz who got us sorted out immediately! (Thank you, Luiz!) I must also add that customer support for this app, in general, is stellar — they're quick to respond thoughtfully and oh-so-friendly while providing relevant help. See ya MailChimp, there's a new kid in town.

venustongnyc
United States
24 days using the app
November 17, 2016

Does what it says ! Really easy to implement for non-techy guy like me.

Yesecart
United States
24 days using the app
March 9, 2023

Great customer service! and the platform is very user friendly and very convenient.
I definitely recommend it .

Janiushkas
United States
24 days using the app
January 30, 2018

Great app! I am using the automation workflow for cart recovery and customer reactivation. It is customizable and helps me think less about what I need to do to get back customers!

Shoeziggy
United States
24 days using the app
February 11, 2019

Very easy to use E-mail Marketing app. This is one of the easiest ones to use and is an all-in-one solution! No more needing to sync different contact lists! Hurrah for Omnisend!

Smart Home Gadgets
Canada
24 days using the app
January 22, 2019

very nice app,everybody should use it , very simple and powerfull.Its working perfectly and saving me a lot of time

ChezNous
Canada
24 days using the app
February 17, 2019

Just what I was looking for. Automates the entire email marketing process.
Generous pricing allowances on the free tier plan.

Mister Party
Australia
24 days using the app