Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS campaigns, automation, customizable templates, and A/B testing features. Many have seen improved customer engagement and repeat business. The 24/7 chat support is often praised for its efficiency. However, some merchants criticize the pricing and report technical issues with automations, forms, and domain verification. Despite these issues, many recommend the app for its robust features and positive business impact.

March 18, 2016

Very easy to use interface and no issues with setup. Can get all the basics you need with the free plan. Very clean and well done app!

Tailor Made Nutrition
United States
23 days using the app
April 6, 2018

Great great great the best!!!!!!!

Elitist Watch Company
United States
23 days using the app
May 9, 2018

The app is very easy to use, it generated professional documents.

Fitness Habit
Canada
23 days using the app
March 1, 2019

This is the perfect Email marketing app that every Store should use. It's really easy to setup. I got tired of using the rest as they were so technical. But this, its more of drag, drop and click. Really love it's wide variety of options such as SMS sending which you can use when you have a very big and successful brand. Thank you Omnisend

JDM Auto Store
Kenya
23 days using the app
June 8, 2018

It was really good and easy to use. The only problem is the sending time it use, it send so slow and should be faster.

Shop Corner Ph
Philippines
23 days using the app
December 22, 2015

Very clean, modern and professional design layout. No code knowledge needed to install. Pop up discount box option for your store. Track who opens sent e mails, unsubscribed, purchased an item etc. Schedule future e mails. Add video in e mail option and add products direct from your website to the e mail with the click of a button. So much more and its all free with even more options when you upgrade to premium!

Superultracollection
United States
23 days using the app
Edited May 28, 2017

Do not get this app. I am deleting this app after spending $60 on it for 1 month.
The free trial is worth it but not the $60 recurring charge per month. I basically wasted $60 on this because I barely got any results out of it. It is a very high expense especially for small businesses. For the hefty price of a whopping $60, the app barely has any ROI and you don't really get much back for the money you are putting in to use this app. Also, it shouldn't cost $60 just to do email marketing and just to collect email addresses. There are other apps that are much cheaper than soundest that can pretty much do the same thing. I have sent tens of thousands of emails to customers about mega sales only to be disappointed.

Petitelapetite
United States
23 days using the app
December 16, 2019

I had problems integrating it to my store and it was resolved by the support team in seconds. Best. Support. Ever.

Zombee
India
22 days using the app
December 13, 2022

Incredible email marketing tool for SMEs, all the necessary features and amazing UX. Big shout out to Matija from customer support for his reactivity and helpfulness. Definitely recommend :)

collect.
France
22 days using the app
May 23, 2018

Very good, easy to us, fast and easy

First Class Fit
United States
22 days using the app