Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

February 17, 2019

Just what I was looking for. Automates the entire email marketing process.
Generous pricing allowances on the free tier plan.

Mister Party
Australia
24 days using the app
June 15, 2019

i love the marketing technique!! it make is so much easier to make an email marketing. i just sent my first email and lets see how willl do

Express Millennial
United States
24 days using the app
Edited March 18, 2020

This app really help me push my email marketing sales out. Very easy to use and understanding of all the templates were great. I’m glad that I installed this app. I do recommend this for your email campaigns.

Lavish Mobb Boutique
United States
24 days using the app
June 26, 2018

This is so easy to use. I am pretty impressed with how robust the marketing automation is. I have used apps that cost thousands of dollars more, and they don't work this well. So happy to have found this. Thanks, Omnisend!

The Prudent Farmer
United States
24 days using the app
March 25, 2019

Great UI, easy to use, and good customisability. Good platform to hop to now that Mailchimp is not synchronised anymore.

Two Three Bricks
Singapore
24 days using the app
May 9, 2018

Very impressive all-in-one email marketing app. I was very impressed with the ability to customize 100% with links and pictures and the drag and drop made it very simple to use.

Smarttechz
Canada
24 days using the app
August 7, 2019

I recently added it to my store. The support is great and the app is user friendly and very easy to use.

stuffzoshop
Lebanon
24 days using the app
April 10, 2020

The app really helps to create customized email templates without having to be a graphic artist. It allows your emails to customers to stand out.

TRISTAN ANTONIO
United States
Over 1 year using the app
August 19, 2021

Very great app for your email marketing. Easy to use and great support team that helps you all the time. Highly recommended. Very great choice leaving Mailchimp and starting using Omni send.

Smith's Pharmacy
Canada
24 days using the app
Edited December 11, 2024

They charged us without our approval and refused to refund us. when we asked for refund they refused to process it Big scam

Support team only promote the scam strategy of these thieve !!!

Maroc Incontinence
Morocco
Over 1 year using the app
Omnisend replied February 18, 2022

Hello and thank you for your feedback!

Transparency and customer experience are two of the most important things to us at Omnisend. Our customer service representative has already contacted you with additional information about the refund that was issued to you.

If you have any further questions, please contact our support team at any time!