Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly, offering a range of features such as email and SMS campaigns, automation, and customizable forms. It integrates well with Shopify, enabling direct management of email marketing from the store. Merchants value the A/B testing, automation, and segmentation capabilities. The customer support is praised for its responsiveness and problem-solving skills. The reporting and analytics features are appreciated for their role in understanding customer behavior and enhancing marketing strategies. The app is seen as affordable and good value for its features.

September 17, 2022

Customer service via chat is great, there's always someone there to help answer questions. Kamilia was very helpful when I had a question about automated work flows.

KA! Empathogenics
United States
11 months using the app
May 2, 2018

good work!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Vip Style Lady
United States
14 days using the app
June 7, 2014

Good tool for Email marketing. Awesome easily customizable themes.

Vastradi Jewels
India
14 days using the app
November 3, 2018

I made my first email through omnisend and it came out really beautiful. They have great features and your emails are fully customizable.

Pono Artworks
United States
11 months using the app
December 19, 2018

AMAZING! Im not a tech-savy person at all, but this was super Easy to use and great support! I literally put an email for my customers in less than 30 min fist time using the app and was able to submit great content to engage my customers.

Flower Stern
United States
14 days using the app
July 17, 2018

Well done so far. I haven't had a chance to use all the options yet!

Edc Coffee Co
United States
13 days using the app
June 17, 2018

TOP! One of the best apps i've used yet, easy to use, perfect for beginners.

Yo Beach Store
Portugal
13 days using the app
October 12, 2018

As a new business owner there are so many things you need to be thinking of !! Creating and sending emails can be daunting and I really needed help knowing where to start! This app was wonderful in guiding me in what to create. Its very user friendly and I was able to generate a campaign without the heartache of not knowing what to do.

The Shop 3&6
United States
13 days using the app
Edited January 26, 2023

I wanted to leave a review to specifically thank Stéphane from the Omnisend staff for his quick and efficient assistance in resolving my issue. His dedication and professionalism is greatly appreciated.

Maisonsentry.fr
France
13 days using the app
March 8, 2023

I recently started using Omnisend and encountered some self inflicted issues. However, Omnisend's support responded quickly and helped me find my way through the learning curve. Very responsive and helpful. Highly Recommend

Nickel Coffee Company
United States
13 days using the app