Reviews (5,967)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value the comprehensive free plan, ideal for startups and small businesses, noting increased customer engagement and repeat business due to effective email marketing tools and clear metrics. The platform is user-friendly with features like email automations, customizable templates, and seamless Shopify integration. Recent updates, such as the ability to delete invalid or spam emails, have been positively received. Merchants also praise the responsive and helpful customer support, which includes detailed Loom video tutorials and proactive issue resolution, enhancing the reliability and efficiency of managing email campaigns.
Refine
-
By rating
I love the exprience with the costumer service. They are very welcome, and the app is very helpfull.
best email marketing i have ever came across i will be usuing it for a long time to reach my potetial customers adding the value i want to add that you all so much
Me encanta. Ha sido muy fácil utilizar esta aplicación y hacer una campaña de marketing. La seguiré utilizando.
I'm very pleased with Omnisend so far. It's very user friendly! A Shopify expert recommended it. I'm very thankful.
i used this app to help me with my emails, the formats and options are awesome. this is a must have for your business
cool nice easy geilo ghjghjghhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
I dont like to be negative and like to give everything a shot. This is not a very user friendly App. Couldnt even send out a mass email without getting my account suspended. After cleaning it the first time. I had to do it again for another mass email. Thye claim my contact bounce back was two high. The process is long to to get back up and running. Customer service is slow and lacks detailed instructions. Spent a week of downtime in trying to figure this out. Not a good system and not sure why there are so many 5 star reviews. It's a headache.
I appreciate a response but its kinda to little to late. Which demonstrates the issue that you guys think just because you can throw a link and some instructions to someone and leave them to figure it out on their own. Hence, after over 43 emails back and forth one of your reps had offered to take care of the issue herself.
Sorry to hear your experience did not turn out as expected.
Your sending was temporarily paused because the system detected some inactive emails on your contact list. Xenia is waiting for you to grant her access to your account, and she will be able to assist you with the list cleaning. Once your contact list is polished, we will resume the sending. Segmenting inactive contacts will ensure you great deliverability results going forwards! Detailed guide in segmenting inactive contacts in your account is below:
https://support.omnisend.com/en/articles/1061868-segmenting-inactive-contacts
So far so good. I have not had any issues with using it and it is making things easier with my email marketing. Very easy to use.
Awesome Product I only use the free version and im Happy with just that experience.I personally am not a pro at this but i can say the tutorial on youtube helped
Hello,Thanks to peoples that make this APP, its so great ! everything is so easy to create, no bugs and very responsive.
TaylorShop / Accessories / Watches / Bracelets / Clothes
www.taylorshop.fr