Omnisend Email Marketing & SMS , 5,677 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants find this app user-friendly, offering a range of features such as email and SMS campaigns, automation, and customizable forms. It integrates well with Shopify, enabling direct management of email marketing from the store. Merchants value the A/B testing, automation, and segmentation capabilities. The customer support is praised for its responsiveness and problem-solving skills. The reporting and analytics features are appreciated for their role in understanding customer behavior and enhancing marketing strategies. The app is seen as affordable and good value for its features.
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Easy to import list of subscribers, as well as add new ones. For someone with little experience in this domain, Soundest kept it simple and effective. Life saver for launching a new company and beginning a newsletter campaign with coupon codes and other promotions. Excellent mobile integration and design features. Again, simple, clean, effective.
Fantastic app which I would definitely recommend :)
Really easy to use interface and some great connectivity with Shopify ... Particularly like the unique code customer discounts. Was using MailChimp - this is so much better
Incredible application! Automatic customer list import for Shopify and easy to use. Teaches you how to scale up your business through email! Remarkable!
THIS IS PERFECT! WAY BETTER THAN MAILCHIMP. I AM SO GLAD I DISCOVERE THIS APP! COME CHECK OUT MY STORE. WWW.DEMIR.SHOP
Loved how inuitive it was to use. The predesigned themes makes it easy for someone who doesn't love design
Love the ease of using this app. the only downfall is automation, but thankfully Shopify still has its default automation email I can use for abandoned checkouts (one day I'll pay for the feature here!) Overall, its a nice email marketing tool and is quite simple to utilize!
Hey, glad you like Omnisend, thank you for this great feedback.
Just don't miss out on our automation feature, you can do more than just abandoned cart. Our package includes welcome email, birthday email, product or even browse abandonment and a lot of complex entry/exit based automation flows to target specific customer groups. More about automation here: https://www.omnisend.com/features/automation/
Gives clear step-by-step instructions for information input and processes. I do not have a physical store, so the only thing I didn't like was that it requires a street and posts it at the bottom of the email page. Otherwise, great learning experience, integrates well so far with Shopify.
Quick and Simple!
I made an attractive newsletter and it only took me about 5 minutes. It included products, a discount code, and a short description of what I am doing. I will keep using this app.
Check out my site. www.fademstudios.com and receive 55% off your entire order by using the discount code: LetGo
Proceeds will go towards creating college scholarships. Applications for this scholarship will begin on December 5th. Join our email list to stay updated on what's to come!
Terrible Customer Service, Delivery rates are below 2%, a huge drop since we moved from Mailchimp, but Omnisend are still happy to take US$500 per month for just storing our emails.
A lot of emails from Omnisend are auto marked as Spam by google, even emails we were receiving to our own email were regularly marked as Spam, definitely not an advert you want attached to your emails.
Omnisend let us know after we followed up with this issue, that they have a better server for other clients, and now they would move it to this where we would see immediate improvements. However too late for us.
It seems from all the 5 star reviews they capture, people are just as excited as we were about all the extras when first signing up, however these emails rarely get into customers inboxes. This 1 star review I am leaving was also a 5 star review up until now!
A huge disappointment, and their poor customer service management to rectify the issue shows what the Omnisend Brand really is, worthless.
Shocking - Folks do yourself a favour, try Klavyio, or check out Dot Digital for a Demo.
In the short term we used Mailerlite, and the immediate uplift in open/deliverability rates has increased massively, as well as our sales from Campaigns.
We were just thrilled by your review, thank you so much for taking the time to share it. Our teams are working on new features every day, we already offer the unique omnichannel experience for our customers and a lot more good is about to come! Thank you for trusting Omnisend, in case you need any help our Support Team is available 24/7.
Customer Success Team