Omnisend Email Marketing & SMS , 5,688 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly email and SMS campaigns, automation, customizable templates, and A/B testing features. Many have seen improved customer engagement and repeat business. The 24/7 chat support is often praised for its efficiency. However, some merchants criticize the pricing and report technical issues with automations, forms, and domain verification. Despite these issues, many recommend the app for its robust features and positive business impact.
Refine
-
By rating
Had a rocky road with Omnisend and despite all their preferred tools to get audience lists squeaky clean, their system has killed our eMarketing newsletter to thousands of original subscribers. This we cannot resolve however, that's only a fraction of what Omnisend can do, and we've still made ample use of more targeted user automations rather than the mass mailout. Customer service has always been fast if not completely helpful. My most recent experience with Salma proved both fast and most helpful, problem solved and back in business! If they fixed our email audience issues they might get a 4.25
Very easy to use! I was so worried I was going to mess something up but Omnisend has step by step templates that are so easy to follow my 10 year old could send emails and campaigns! I was able to add products directly from my store to my promotional email.
I just started using the app in an effort to improve my ecommerce business. The set up seems easy and the app is very organized. I'm hoping this will result in increase of sales. I will come back later hopefully with great new about my sales.
good app like it very much, it grows up my website and for 14 trial free it is very likely to be used by many other people
Downloaded to use for sending marketing emails. So far love the app. I can customize it a lot and tailor it how I need to more than any other app. Also has a lot of convenience factors. love it
It helped me so much gain my first sale!
Why would you remove lists. Now I can no longer use justuno pops. Its like you just purposely sabotage your own tool. Switching to Klaviyo unless this is fixed.
Hi and thank you for such an honest review. We have found a temporary solution until Justuno updates their integration - you are now able to send your contacts to the pre-created 5 different lists. Hope this helps and please accept our apologies that you had to go through this experience.
The app is simple awesome and a complete solution for emailing and email marketing. Great product team Omnisend. Thanks!
the app is ok so far. I cannot cancel the subscription and go back in to update my account again. But overall it is ok.
took me a few apps to finally find one that worked well! this one was the winner its easy to use and simple enough for first time email marketing like myself