Reviews (5,993)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

Edited April 26, 2017

Its not working well at all. I sent one email blast it then locked me out and said no passwords work and I have been trying to reset the password for an hour now. Its more work then its worth

2chicksandacause
United States
Over 1 year using the app
Edited October 30, 2020

I am new to e-commerce and I am very pleased with how simple it is to set up my email marketing campaigns and workflows. Recommend! The support team is absolutely incredible!

The Lucky Starfish
United States
19 days using the app
May 12, 2018

Inexpensive and has a landing page as well.

Babyandchildstore
United States
19 days using the app
July 31, 2023

My experience with Omnisend has been amazing! Customer service operator Matija was super helpful and very fast to response! highly recommend this app!

Cheeky Junior
Australia
19 days using the app
August 5, 2019

so i just added this app, can't give 5 stars yet, as I'm not sure how it will help me, customer service has been great as somethings got a little confusing for a person who doesn't have great computer skills., you need to be patient in figuring out your template and design . overall so far so good!

Elle-&-Shine-
United Kingdom
About 1 year using the app
Omnisend replied August 7, 2019

Thank you for your review, sincerely hope your journey will only be positive continuing further. Feel free to always reach out to the support team, that's what we are here for - to answer all your questions and help you to quickly master the Omnisend platform!

February 23, 2017

Just created my first campaign and it was very easy and professional excited to see the results of the campaign.

Fs La Moda
United States
18 days using the app
May 8, 2016

Just sent my 1st campaign and I absolutely loved it. The entire application is so user friendly. Super excited to create another one.

Articyoulate
United States
18 days using the app
March 14, 2022

This is a good app, it is fairly easy to understand if you spend some time watching the videos and the app is fairly intuitive. The only objection I have is that the email does not come directly from my business, instead the customer will see our business name + the omnisenddiv.com and gmail categorizes at as "spoofed email."

ultraZwell
United States
Over 1 year using the app
Omnisend replied March 21, 2022

Greetings and many thanks for your review!

We have a feature called custom domains that will allow you to configure the sender domain for your store.
Please keep in mind that omnitestdlv.com is your current test sender domain, and it is not used for campaigns or automations.

Our customer service representative has already contacted you with additional information regarding this matter.

Have a fantastic day!

November 16, 2019

good it as very nice app very good app awesome to use and very good. it has helped me a lot to get sales

CRAFTLY PETS
India
18 days using the app
October 18, 2016

As a newcomer to this form of marketing id been putting it off for some time. Used this app and whilst I have nothing to compare it to, I found it to be very easy to use, straightforward and effective. Planning my next email marketing campaign already. Thanks!

Hot Pink Haberdashery
United Kingdom
18 days using the app