Reviews (5,990)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

Edited April 1, 2019

Amazing app for the price! Love every feature that comes with it!!! Definitely i recommend it to everyone!

Stack & Bag
United States
18 days using the app
October 29, 2019

memang terbaik ah apps ni. padu teruk. simple memang terbaik ah apps ni. padu teruk. simple memang terbaik ah apps ni. padu teruk. simple

SNAPMALAYA
Malaysia
18 days using the app
February 7, 2022

I used this app to help me generate sales by creating interesting email campaigns. This is my first time doing email marketing and this app made it simple.

BOSS Body Balms
United States
18 days using the app
March 26, 2019

Seems to be a good app! Seems to be a good app! Seems to be a good app! Seems to be a good app! Seems to be a good app!

Gamer Gear
Canada
18 days using the app
June 6, 2018

Very Easy to use , also you have a lot of videos on Youtube.

Toy Tanks
Montenegro
18 days using the app
Edited October 13, 2018

This app is something else. It literally does everything concerning targeting new and current customers. This is a great tool, very organized and neat!

HGM & Co.
United States
18 days using the app
Edited October 11, 2019

This app is really cool. I loved it. It made me so profitable businessman and now i have my own business.

LukShippin
Georgia
18 days using the app
Edited June 5, 2024

Unglaublich Lange Ladezeiten! Fehlerhafte Funktionen!
Ich bin in letzter Zeit Sehr unzufrieden mit dem Support.
Lange Wartezeiten auf Rückmeldungen und dann kommen antworten , mit denen man nichts anfangen kann.
Bei diesen überteuerten Preise der App, erwartet man wenigstens einen besseren Support.
Aktuell bin ich sehr unzufrieden und kann Omnisend nicht weiterempfehlen!

esrajeans
Germany
Over 1 year using the app
Omnisend replied September 4, 2023

Hello! Thank you for sharing your recent experience with our support team. We apologize for the frustration you encountered. Your feedback is valuable, and we'll take it into consideration while improving the quality of our service.

Regarding your inquiry about sending newsletters that redirect to your Amazon products and offering discounts, you can include Amazon links in your newsletters. However, implementing automatic discounts for Amazon products via Omnisend is not currently supported. We have noted your request for future consideration.

We hope you'll consider giving us another opportunity to meet your expectations. If you have further questions, please don't hesitate to reach out.

December 7, 2022

There aren't a lot of great email marketing solutions out there, but whatever one you use having excellent support for issues is key. Luiz sorted out an issue I had with Omnisend's not-all-that-great email editor and helped me overcome some of the shortcomings there. Thanks Luiz!

Near Future Laboratory Shop
United States
About 1 year using the app
October 28, 2018

This is my favorite email marketing, abandon cart app for Shopify. What appeals me most is how there can be a tag that customers click on my site to open up a subscription form. It looks great and doesn't have to pop up! I love this app.

Steven Markin
Canada
18 days using the app