Omnisend Email Marketing & SMS , 5,670 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants find this app user-friendly, offering a range of features such as email and SMS campaigns, automation, and customizable forms. It integrates well with Shopify, enabling direct management of email marketing from the store. Merchants value the A/B testing, automation, and segmentation capabilities. The customer support is praised for its responsiveness and problem-solving skills. The reporting and analytics features are appreciated for their role in understanding customer behavior and enhancing marketing strategies. The app is seen as affordable and good value for its features.
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I couldn't be more happier that Mailchimp and Shopify severed their biz relationship...I probably wouldn't have ever discovered Omnisend.
I haven't gotten to use this app too much yet since my email list is still very small but after going through and checking out some of the features it seems like something I'm definitely interested in using.
I have set up a few emails already so that once I build my email list, I can just start sending. So far, Soundtest has made it very easy to simplify the creation of email newsletters through the use of a drag and drop system. No coding knowledge necessary!
I'm still learning to use the app, for now I'm very happy with the simplicity of it, very easy to understand and create anything. And I'm very happy with the support I've got from Kamilia really fast in the chat!
I like Omnisend. So why am I leaving a negative review? Because I had to temporarily remove my Omnisend subscription due to a Shopify payment issue, and Omnisend deleted my entire account, flows, campaigns, after 1 month. I missed the threatening emails they sent as they went to my junk box. I'm a huge customer of theirs (I'm a $500+/month subscriber) so I guess they didn't like me leaving. I'm on Klaviyo now as a result.
We sincerely apologize your experience did not turn out great. If you have reached out to us to find a solution for you at the time of the events...
To be compliant with Shopify's requirements, we have to make sure we delete all data 14-days after our app is uninstalled.
We understand this process negatively affected you :( However, if you decide to give Omnisend another try now or in the future, please reach out to support@omnisend.com. We'd be happy to talk!
Really simple and easy to use. Everything is customizable as it needs to be. It was a breeze making my first email.
Really great support for this app. Instant response to my email to support. Thank you Nikola from the support team for resolving my issue so quickly. Highly recommend!
Such a robust app, with seamless integrations and very very intuitive interface. The support staff is very quick and knowledgable, there is reason omnisend is becoming a buzz...Happy to be aboard...
Great App!
Easy to use, with lots of options and suggestions.
Creating a newsletter is really easy and the result is clear-cut and beautiful.
Hope you continue upgrading this app with more great things for us!
great app very useful. Recommend
Extremely user-friendly. Had an easy time importing my contacts and setting up my first campaign. Competitive monthly pricing as well! Thanks Omnisend!