Reviews (5,993)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses aiming to cut initial costs. It integrates smoothly with Shopify, enhancing customer engagement and facilitating repeat business. Features like email automation, customizable templates, and audience segmentation are highly valued. The app also offers tools like pop-up email sign-ups. Merchants commend the responsive customer support and the platform's speed and efficiency.

November 25, 2020

All the emails I try to send with Omnisend are not ending up in my inbox, but in spam or between the promotions. It feels like a waste to send emails this way

VNMshop
Netherlands
Over 1 year using the app
Omnisend replied November 26, 2020

Sorry to hear you ran into this issue. Deliverability is a complex topic, and it highly depends on your sending practice, email content, and the contact list. First, you should get rid of old inactive emails on your list. The next step is to get a custom domain for your sending. And finally, improve your newsletter content. Xenia has already reached out to you with some recommendations via email. We are waiting for your response!

May 5, 2018

Great app that allows easy automation of your Shopify store. Thanks

Shaver Saver
Australia
19 days using the app
April 7, 2017

Soundest has helped me grow my store substantially. HandSpins.com is retaining customers and capturing potential customers like never before since working with Soundest. We look forward to growing our Fidget Spinner company with Soundest.

Handspins
United States
19 days using the app
February 27, 2023

Stefan was very helpful and he very quickly solved the problem I announced. I am very grateful for him!

didierlabhungary
Lithuania
19 days using the app
December 3, 2018

I am going to use this app for my email campaigns and automation. Offers much more though. You really need to try this app it is fantastic.

Cold Crushing It
United States
19 days using the app
June 29, 2020

Great Application, Documentation is clear I can get what I want easy. This is one of the best applications to use on your Shopify stores.

Deals Capitol
United States
19 days using the app
December 27, 2018

I just set up my first campaign and everything was easy and smooth. I like the fact that I can "save as" template so I can reuse the same configuration again in the future. Integration with Shopify is great!

LilaLavanda
Mexico
19 days using the app
July 10, 2017

The app was easy to install and the templates were user friendly

Fashionthrift Net
United States
19 days using the app
October 5, 2017

Great App --- best I have used.

My Way Direct
Australia
19 days using the app
September 22, 2022

This is a very easy-to-use email system. The automated email is very powerful. Through omnisend, the repurchase rate can be effectively improved.

The Limited Co
United States
19 days using the app