Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS campaigns, automation, customizable templates, and A/B testing features. Many have seen improved customer engagement and repeat business. The 24/7 chat support is often praised for its efficiency. However, some merchants criticize the pricing and report technical issues with automations, forms, and domain verification. Despite these issues, many recommend the app for its robust features and positive business impact.

March 23, 2017

This app is user friendly and gives a complete guide to beautiful emails! All you have to do is drop and click! Love it.

Thebloomingspirit
United States
12 days using the app
December 23, 2019

I added this app to my store today and so far so good! I love the automation emails options is have given me compared to other apps like cross-sell. Created my first campaign and i'm excited to see how it turns out.

Busy Babes & Co.
United States
12 days using the app
October 18, 2020

Really easy to set up and very effective, i am glad i chose this app for my store, it helps with conversions.

Independence Factory
United States
12 days using the app
April 19, 2023

I have tried other email marketing apps both for my own site and other companies and this has been by far my favorite because it does so many things and is so easy to use. Other apps do not have the same features and some of them added a lot of unused javascript on my site which was slowing it down tremendously. Karine was a huge help when I was having an issue setting something up. I was able to fix it quickly. I definitely recommend Omnisend, anything other app is just a waste of time.

Green Vegan Bags
United States
12 days using the app
May 17, 2018

Cool app. i am looking forward to working with omniscend

Rumzers Lighting More
Canada
12 days using the app
June 28, 2017

Very happy so far. Designing the email was very easy.

Luxe Fashion House
Australia
12 days using the app
March 26, 2020

Very Good. Very Good. Very Good. Very Good. Very Good. Very Good. Very Good. Very Good. Very Good...

Men 24x7
Israel
12 days using the app
February 4, 2019

not bad

Fashion Wonderful
Indonesia
12 days using the app
January 1, 2023

Salma and her colleagues assisted me with setting up my first automated workflow. Over a couple of days with many chats, customer service ensured that I was up and running correctly. I am extremely pleased with their customer service and follow up.

SpiritedDesignStudio
United States
12 days using the app
November 23, 2022

New to omnisend but the customer support has made this process a breeze. Diego was exceptional and super insightful. He literally assisted me via chat for almost 2hours and with extreme patience.

StylePurch
United States
12 days using the app