Omnisend Email Marketing & SMS , 5,696 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly email and SMS campaigns, automation, customizable templates, and A/B testing features. Many have seen improved customer engagement and repeat business. The 24/7 chat support is often praised for its efficiency. However, some merchants criticize the pricing and report technical issues with automations, forms, and domain verification. Despite these issues, many recommend the app for its robust features and positive business impact.
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perfect software. full automation. perfect just perfect!
The problem I have is I can't share or send by beautiful newsletters to my social media platform.
We are new to Omnisend and so far the experience has been great. The layout of their tools is easy to use and the how-to content is great.
I had multiple questions over the past few days and the online chat option has been phenomenal in getting our concerns addressed. Customer service has been very prompt and helpful. Luiz. Karine and others have been awesome!
Just sent my first email campaign with Soundest and it was so simple from start to finish. Love it..
so easy to use and a great help sent my first emails out lets hope for the best
It was ok easy to use but when i signed up i was paying $10 a month come to find out i was being charged $30 and had no idea it just charges you more the more subscribers you get and i didnt realise didnt like that they just change the amount
EDIT: from 2 star to 1 . ok so i gave it another chance it offered me a year at $15 a month and every month it increased AGAIN but this time i found 2,000 subscribers on my list from a weird email @ru ? seriously 2,000 of them its like they added all these fake emails to my list to up my price tier to get me back near $30 a month i don't trust this app at all now. They say they didnt add anything to my account but there's 2,000 emails 123@live.ru to25to@live.ru and now my gmail is full of spam emails from these addresses i am so pissed. buyer beware! and i NEVER leave bad reviews but i am so upset about this
Very easy and straight forward app, excellent work guys!
We use it now for all of our marketing campaigns instead of mailchimp
www.securityshutter.ca
I enjoy designing my emails in this app, much nicer than other email services we have tried. Everything is clean and simple, plus I can adjust the design elements that I actually WANT to change. The reports are great, along with the form options.
Used to be great, but not any more. Support wasted so much time, not aware of how their own product works. Very frustrating. Be careful, campaign drafts that you have set up might just break and have to be rebuilt from scratch. Also Omnisend does not offer tech support any more.
Hello, thank you for leaving a review, we appreciate your feedback!
As we are gradually moving to a more sophisticated email builder, you now have two options when creating campaigns. You can now either use our old builder or new builder, which gives more space for creative when working on your emails.
Our senior support consultant has contacted you with an advice how to switch between those editors, which should solve the issue you were facing. Kindly review the message and let us know if any further questions are left! We are still providing tech support, so in case you have any tech-savvy questions, don't hesitate to drop them in chat too.
Thank you for your time and review!
Seems great so far. I really like the UI and that one app has all the features one could need. Easy to use email editor.