Reviews (5,920)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective customer engagement and revenue-boosting capabilities, highlighting its comprehensive free plan and seamless Shopify integration. The platform is user-friendly, offering features like email automation and customizable templates, and is suitable for both beginners and experienced marketers. The addition of new review features and educational resources like marketing blogs are also well-received. Exceptional customer support is frequently noted, providing quick, effective, and personalized assistance that enhances the overall user experience.

March 18, 2016

Very easy to use interface and no issues with setup. Can get all the basics you need with the free plan. Very clean and well done app!

Tailor Made Nutrition
United States
23 days using the app
September 29, 2023

Omnisend was my first choice as an email marketing app and so far it is going good. one thing I want to highlight is the support team is great. This is my first time with Shopify and using apps so I am way out of my league with knowing how to work certain things but Omnisend's support agents are super kind, patient and have been more than helpful when I have a question or an issue. Baarath and Kayque specifically have both been wonderful and great to work with and I hope you get to experience how helpful they are when you use this app too :)

Katy & Kem
United States
22 days using the app
April 6, 2018

Great great great the best!!!!!!!

Elitist Watch Company
United States
23 days using the app
May 9, 2018

The app is very easy to use, it generated professional documents.

Fitness Habit
Canada
23 days using the app
March 1, 2019

This is the perfect Email marketing app that every Store should use. It's really easy to setup. I got tired of using the rest as they were so technical. But this, its more of drag, drop and click. Really love it's wide variety of options such as SMS sending which you can use when you have a very big and successful brand. Thank you Omnisend

JDM Auto Store
Kenya
23 days using the app
June 8, 2018

It was really good and easy to use. The only problem is the sending time it use, it send so slow and should be faster.

Shop Corner Ph
Philippines
23 days using the app
December 22, 2015

Very clean, modern and professional design layout. No code knowledge needed to install. Pop up discount box option for your store. Track who opens sent e mails, unsubscribed, purchased an item etc. Schedule future e mails. Add video in e mail option and add products direct from your website to the e mail with the click of a button. So much more and its all free with even more options when you upgrade to premium!

Superultracollection
United States
23 days using the app
Edited May 28, 2017

Do not get this app. I am deleting this app after spending $60 on it for 1 month.
The free trial is worth it but not the $60 recurring charge per month. I basically wasted $60 on this because I barely got any results out of it. It is a very high expense especially for small businesses. For the hefty price of a whopping $60, the app barely has any ROI and you don't really get much back for the money you are putting in to use this app. Also, it shouldn't cost $60 just to do email marketing and just to collect email addresses. There are other apps that are much cheaper than soundest that can pretty much do the same thing. I have sent tens of thousands of emails to customers about mega sales only to be disappointed.

Petitelapetite
United States
23 days using the app
December 16, 2019

I had problems integrating it to my store and it was resolved by the support team in seconds. Best. Support. Ever.

Zombee
India
22 days using the app
December 13, 2022

Incredible email marketing tool for SMEs, all the necessary features and amazing UX. Big shout out to Matija from customer support for his reactivity and helpfulness. Definitely recommend :)

collect.
France
22 days using the app