Reviews (5,988)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.
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I'm very pleased with the app. I've seen an increase in the percentage of clicks for my newsletters from 2% to about 16% (Still no one bought anything, yet). Easy to install, very responsive support. An extra cost for checking my emails list (If you get a large number of bounces, your emails will be stopped). Therefore, one needs a very accurate emails list. I see a lot of potential in the app. I'm still learning and continue for a while.
Great product - Love it. Mailchimp might be the known name but I defo prefer Omni for its ease of use with less bugs!
Great App very helpful, easy to setup
Coming from mailchimp, didn't think I would find a better alternative but I love this app so much better! Customer support was amazing and helpful. Give us a follow on instagram: prxsper ♥
We just set it up and have not lanuched ourstore yet but everything looks ok so far. Just waiting for our verification email on our first campaign...
This is the first time I have used an email marketing app. Found it very easy to use and will see what happens next!
such a user friendly app! it has everything and more than I could ever need - customer service is really helpful and fast too. LOVE IT!!
great app, i recommand, its better 100 times than mailchimp and for the price it's worth it with many features !
Never got it to send, said my list was dirty, but no way to upload my hard bounce list. Looks good, also had an outage so missed a key milestone. Support was poor and they couldn't fix the problem.
Sorry to hear you had a disappointing experience. Seems like there were some old contact emails on your list that no longer exist, therefore we had to temporarily pause your sending so your sender reputation is not harmed. There is nothing to worry about, as soon as you delete or unsubscribe those old emails, we will resume the sending. You will be able to benefit from the variety of great Omnisend features, such as omnichannel campaigns and automation messages, segmentation and more!
I think Omnisend is the generally best ESP app based on price and performance. And the customer service is outstanding compared to other popular choices. At least if you are sending SMS as well. However to get 5 stars I am missing (by importance):
1. Ability to choose collections in automatic recommender. In order to automate without being extremely repetetive or irrelevant I need to insert different content.
2. Automations by the day of the week (weekly newsletters). So I can send a "this weeks bestsellers" each friday etc
3. Signup forms that recognise if user is a subscriber - When collecting subscribers is the main point, it makes littles sense not to be able to excluded already subscribed customers from getting popups. I have to have another app for this :(
Anyway, thanks for a great app!