Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly, offering a range of features such as email and SMS campaigns, automation, and customizable forms. It integrates well with Shopify, enabling direct management of email marketing from the store. Merchants value the A/B testing, automation, and segmentation capabilities. The customer support is praised for its responsiveness and problem-solving skills. The reporting and analytics features are appreciated for their role in understanding customer behavior and enhancing marketing strategies. The app is seen as affordable and good value for its features.

Edited March 26, 2019

If your someone that needs something simple, but looks stylish and professional with beautiful templates this is the application, this smashed every application i tried for newsletters, forms etc, ill tell you why, whoever created this thought about it as a user, there is workflow to help you set your store up in such a easy way a to b to c, if you get stuck customer service is quick and polite and very helpful! im in love with this application you wont regret it! its not even expensive compared to some other application $25 per month templates were awful - this is 5/5 stars - ON POINT

Alley Chic
Australia
9 days using the app
July 27, 2020

Customer service is really good at responding in a timely manner so kudos for that. In saying that, the 2 areas that really need improvement are the Landing Page as there are no real customization options to make it look and feel like a part of your store and the features are very limited.

But the biggie is that the new customers that purchase from the store are not automatically uploaded as one would expect, to the respective categories such as 'Subscriber' or 'Purchased'. They have to be manually added to the categories, which is very time consuming especially when a large number of orders come in. Upon contacting customer service about this issue, the reply was: "We would recommend deleting all 3 contacts from Omnisend -> go back to Shopify and place a test order for all 3 contacts. This should help to push order data to Omnisend. If this does not help - we'll need to re-sync from our side. Please attach a screenshot where we can see all customers / orders count and order details in such case. " Why would we take the time to place test orders in hopes it would synch or why would we need to send our customers confidential order information?! Omnisend I hope you fix this as this is fundamental to the service you should provide. At the very least it should be. Otherwise the app is nice to use.

Drip4Men™
United Arab Emirates
7 months using the app
May 30, 2018

Just downloaded the app, easy install will give an update to let you know if it works

Lovely Xpress4
United States
9 days using the app
January 2, 2022

So far I am having fun with this app. It seems to so everything I am looking for. Really love the Academy. The instructions are easy to follow. Only recommendation is update the the video images to match the new design as some of the links looks different.

MiKlahFashion
United States
9 days using the app
June 9, 2018

Wonderful App, easy to use and fast. Great Job

The Polished Gent
United States
9 days using the app
November 8, 2019

Using the free trail and so far easy to use. Great features that link with your shopify store. Would be great if there were more templates to choose from.

Major League Vapers Wholesale
United States
9 days using the app
July 26, 2018

very easy to set up and manage.

My Xtendz
United States
9 days using the app
January 22, 2021

Works well so far! The integration with Shopify is easy and I like how you can use pop up forms only on specific web pages.

Santevia Canada
Canada
9 days using the app
November 17, 2021

I LOVE how you can send a preview email first to work out any kinks!! I couldn't find out how to attach an image but I will hunt for that more next time.

OnceUponaTeeShirt
United States
9 days using the app
February 4, 2018

thank you help me , nice App .

Apisit New Age
Thailand
9 days using the app