Reviews (5,990)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

November 4, 2014

Simple to use and professional results. Love the reporting and so far our 2 mailings have resulted in a doubling of traffic to our web store which was our intention. Easily imported addresses from our retail POS as well. Good tool.
http://tcvwonline.com

Tall City Vapor Works
United States
About 1 year using the app
June 8, 2023

It's been great so far - support has been responsive when trying to get everything setup and configured.

Elsmore Swim
United States
16 days using the app
Edited June 29, 2020

whoever is planning to use this App, please dont!!!! they just keep charging you and taking your money but they DON'T DELIVER !!! i was charged 40$ for sms and when i finally wanted to use it for a campaign it is showing me 0$ balance and asking me to re charge again. Where did the $40 go??? apart from this whenever you send an email campaign, more then a 100 bounces!!! this is just unheard of!!!

Mati
India
About 1 year using the app
Omnisend replied May 21, 2020

Hello Mati,

Sorry if your experience was not good. We can see that the team is now working to resolve all issues. Your account is active; once you finish organizing your contact list, you will be able to continue using all the features again.

Customer success team

Edited January 8, 2019

I started to use this app Omnisend to help me get more sales. I like the way it helps me set up my marketing campaigns.

Best Fashion Mall
United States
16 days using the app
June 19, 2016

Great product so far. Free trial was great and I am now using the premium version because it works so well.

Tropical Bros
United States
16 days using the app
December 15, 2018

This is truly an amazing app. I encourage you to get it now for it will stream line your email marketing.

Hair In Me
United States
16 days using the app
May 6, 2022

Great app! And the chat service is amazing :) I would recommand it if you need an easy app to create email marketing.

RAW Nutritional
Canada
16 days using the app
April 25, 2016

Great app, helped generate sales directly to my store.

Violet Satin
United States
16 days using the app
March 26, 2019

Perfect app for email marketing as free plan is available for startup. Easy to use and understand. Helps to save a lot of time as there were already made available templates.

Little Huff
Singapore
16 days using the app
December 13, 2019

Look no further; Omnisend is here to save your newsletter / automations! It makes it easy to set up; great integration with shopify; lovely support and makes you a pro in a few minutes. Thank you!

QurLabs
Norway
16 days using the app