Reviews (5,988)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its cost-effectiveness and comprehensive features, ideal for e-commerce. It offers a free plan suitable for startups, customizable templates, and user segmentation. The intuitive interface and drag-and-drop builder make it easy for beginners, while responsive customer support and extensive educational resources further enhance its value. Merchants find it effective for integrating email and SMS marketing into their strategies.

Edited October 22, 2018

I just started to use this app today to design my email I was able to do it really fast, made corrections and finally learned how to import my previous email sign- ups from Privy. Super easy all the way around. I LOVE this app!

Eliot Grey
United States
12 days using the app
January 31, 2017

Great app - great service - absolutely horrible templates

Natures Healing Crystals
United States
About 1 year using the app
November 8, 2018

Very easy to use! Did all my emails and email marketing all in 1 place. very convenient! Easy to understand, not at all complicated.

Shuyun
Singapore
12 days using the app
October 19, 2021

Omnisend is fantastic. Automations are simple, and the data is easy to interpret. I strongly suggest it.

Livio Antoine
Austria
12 days using the app
February 4, 2018

great app! Really helped me set up newsletters and love the workflow feature

Pressed Poet
United States
12 days using the app
November 3, 2020

This is a pretty powerful app. I am just getting started, and I love love love it already! It does so much!

Beyond Bodie
United States
12 days using the app
July 1, 2018

Just started using the app, good integration works well.

Little Secrets Gift Shop
United Kingdom
12 days using the app
October 27, 2023

Great app and great service, but their pricing keeps going up and up and they keep changing what you get with each package which is absolutely redicilous and where I come from is probably illegal. I will be closing my account in january

Just Calendars
Australia
About 1 year using the app
Omnisend replied November 16, 2023

Hi there!

Thank you for your feedback.

We checked the fees you have been charged and indeed, you have seen an increase in your monthly plan as the discount you had in your account has expired, and unfortunately we no longer manage such discount.

Please keep in mind that the pricing for your subscription, as well as the number of email credits you get, is based on the number of subscribed and non-subscribed contacts you have in your account while upgrading. You can always check the price for your contact list in our dedicated page here: https://www.omnisend.com/pricing/

To reduce costs, we recommend segmenting inactive contacts and unsubscribing them to focus and engage with your most active customers, do not worry, we have pre-built segments to assist and determine who these contacts are to help streamline the process for you.

If you should need any assistance, please feel in the liberty to reach out to support@omnisend.com, and our specialized team will be more than happy to help.

Wishing you nothing but the best.

Have a lovely day!

July 12, 2019

OK THANKSOK THANKSOK THANKSOK THANKSOK THANKSOK THANKSOK THANKSOK THANKSOK THANKSOK THANKSOK THANKSOK THANKSOK THANKSOK THANKSOK THANKSOK THANKSOK THANKSOK THANKSOK THANKSOK THANKSOK THANKSOK THANKSOK THANKSOK THANKSOK THANKS

Starbuy brasil
Brazil
12 days using the app
March 23, 2017

This app is user friendly and gives a complete guide to beautiful emails! All you have to do is drop and click! Love it.

Thebloomingspirit
United States
12 days using the app