Reviews (5,987)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.
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good app like it very much, it grows up my website and for 14 trial free it is very likely to be used by many other people
Downloaded to use for sending marketing emails. So far love the app. I can customize it a lot and tailor it how I need to more than any other app. Also has a lot of convenience factors. love it
It helped me so much gain my first sale!
The app is simple awesome and a complete solution for emailing and email marketing. Great product team Omnisend. Thanks!
I just started using the app in an effort to improve my ecommerce business. The set up seems easy and the app is very organized. I'm hoping this will result in increase of sales. I will come back later hopefully with great new about my sales.
took me a few apps to finally find one that worked well! this one was the winner its easy to use and simple enough for first time email marketing like myself
UPDATE: CONTINUES TO GLITCH.
This has beautiful templates and is a more affordable option than alternatives, but unfortunately the glitches mean you end up paying for it. It frequently stalls out and although the team gets back with a response, it does mean that you are delayed sending out emails by hours or days which is precious time for a small business owner.
Former review:
I've been really disappointed. I switched because it seemed like a great option for my small business, but the bugs they've had this week meant that I couldn't announce my shop's grand opening, I couldn't send out my two year anniversary celebration email, and I'm waiting to send out emails to customers for our soft launch! The workaround they gave me hasn't worked either. When it worked, it was great, but it's crazy to have these issues several days in a row when we rely so heavily on email marketing.
Thank you for updating your review and sharing your continued experience with our app! We appreciate your feedback and understand the frustrations caused by the ongoing glitches. We apologize for any inconvenience you have faced and want to assure you that we are actively working to resolve these issues.
Ensuring a reliable email marketing solution for your small business is paramount to us, so our development team is actively investigating the glitches to identify the root cause and improve the app usage for you.
We value your satisfaction as a customer, and we are committed to addressing your specific concerns. Our support team is available to provide personalized assistance and help you overcome any issues you might have. Please feel free to reach out to our Customer Support team for prompt assistance. We're always happy to give you a hand!
the app is ok so far. I cannot cancel the subscription and go back in to update my account again. But overall it is ok.
Migrated from Mailchimp and what a huge difference! Streamlined and easy to use, I'll be staying with Omnisend from now on. Also lots of things you can do on the site to make it easier, no need to get a bunch of apps
amazing experience with this app and i really love to use more of its part and time thank you for support