Reviews (5,987)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

April 3, 2023

I'm new to this app but so far the experience has been fairly seamless. I'd love to see a bit more accessible UI (you can't see font options without clicking them and the examples in the layout builder are itty bitty and hard to see at some points), but I was very pleasantly surprised by how simple everything was to build otherwise. When I ran into a question I couldn't find an answer to via Google, I contacted the support team and was helped by Matija, who quickly sent me a screen capture with step by step instructions. Super helpful, super courteous, and super convenient.

stradleyjewelers
United States
9 months using the app
January 26, 2019

Cool app, for email marketing, use it all the time, and no problems to use it , easy and good app have a good day

Hovernov
India
11 days using the app
May 9, 2018

Good app, easy to use and very useful

Smartnootropicsstore
United Kingdom
9 months using the app
October 24, 2022

I had a technical issue and Stefan, staff from Omnisend support helped me through it. I am using Omnisend for few years now. Getting better and better!

fermepremium
Slovenia
11 days using the app
Edited April 10, 2019

great alternative to Mail chimp considering shopify and mail chimp are breaking up! Wasn't sure what i was going to do

AscentTrending
United Kingdom
11 days using the app
April 10, 2019

We created our first email campaign today, and the process was really smooth. This app is easy to use! We had our campaign made and sent in less than 30 minutes. The email looked professionally done, too.

West Main Creations
United States
11 days using the app
March 10, 2023

Great product, easy to use and has quick customer service. I've setup multiple campaigns using various segments and tags.

fíor footwear
Ireland
11 days using the app
December 10, 2016

great i love the app does exactly what you need it do do awesome.

Profound Beauty
United States
11 days using the app
Edited May 8, 2020

Satan keeps telling me to go forward, so I keep pushing forward. Does it smell like ash to you in here? But honestly no bad experience!

Horrid Clothing
United States
11 days using the app
January 23, 2019

So far this has been a streamlined and so easy to use system! In less than 15 minutes I had my template designed, my list ready and sent off! I love the templates that are available and highly recommend using Omnisend.

Touching His Hem
South Africa
11 days using the app