Reviews (5,924)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective customer engagement and revenue-boosting capabilities, highlighting its comprehensive free plan and seamless Shopify integration. The platform is user-friendly, offering features like email automation and customizable templates, and is suitable for both beginners and experienced marketers. The addition of new review features and educational resources like marketing blogs are also well-received. Exceptional customer support is frequently noted, providing quick, effective, and personalized assistance that enhances the overall user experience.

October 3, 2016

Great App!
Easy to use, with lots of options and suggestions.
Creating a newsletter is really easy and the result is clear-cut and beautiful.
Hope you continue upgrading this app with more great things for us!

Pretabeautegr
Greece
10 days using the app
July 3, 2018

great app very useful. Recommend

Lab Owners
United States
10 days using the app
February 5, 2023

Such a robust app, with seamless integrations and very very intuitive interface. The support staff is very quick and knowledgable, there is reason omnisend is becoming a buzz...Happy to be aboard...

A Bit Orange
United States
10 days using the app
July 18, 2023

I would like to express my gratitude to Sanya, Joy, and the entire dedicated staff who have provided me with valuable assistance and support in the past. The template used for this application has proven to be highly beneficial, although there are certain areas that require further enhancements. Furthermore, the pricing structure appears to be somewhat ambiguous, necessitating specific inquiries regarding all price calculations, particularly in cases where a significant number of subscribers is involved.

Pascal Official
United States
8 months using the app
July 17, 2019

So far this app is great. Easy to work with and integrates into your store very easily. Creating an email campaign has never been easy for me and Omnisend definitely made it a breeze. I'll keep you posted with how it goes. loving it so far!

Unforgettable Products
United States
10 days using the app
October 11, 2017

Every day I'm liking this more and more! Am new to shopify so still learning but the support guys for this app are great at explaining stuff. And quick!

I saw one recent review gave a poor rating because they can't share campaigns as this is what I wanted to do too. Well you CAN share campaigns!

Saiya Minerals
United Kingdom
10 days using the app
July 20, 2018

So far the App does exactly what I expected. I can't wait to have it help me with conversions

U Know U Need This
United States
10 days using the app
May 27, 2018

it's great and i will tell everyone about it you are the best

Michelle Fashion Boutique
United States
10 days using the app
January 7, 2023

1- They charged for SMS and their SMS doesn't even work in the UAE. I requested a refund and they never replied back. and again I got charged for 2nd month.

2- the welcome discount generated for use of signup is a complete disaster! if you have sales on your store the new user will get additional discounts and you will end up losing so much money as there's no way to control the code they generate.

Petz.ae
United Arab Emirates
9 months using the app
June 10, 2018

Awesome app. Recommended
Helpfull to take care our customer mailing plan
5 star.

Dietanddetox
Indonesia
10 days using the app