Reviews (5,988)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its cost-effectiveness and comprehensive features, ideal for e-commerce. It offers a free plan suitable for startups, customizable templates, and user segmentation. The intuitive interface and drag-and-drop builder make it easy for beginners, while responsive customer support and extensive educational resources further enhance its value. Merchants find it effective for integrating email and SMS marketing into their strategies.

August 26, 2020

Migrated from Mailchimp and what a huge difference! Streamlined and easy to use, I'll be staying with Omnisend from now on. Also lots of things you can do on the site to make it easier, no need to get a bunch of apps

Housecat Heaven
Canada
12 days using the app
May 26, 2019

amazing experience with this app and i really love to use more of its part and time thank you for support

Dress Wife
Pakistan
12 days using the app
April 3, 2023

I'm new to this app but so far the experience has been fairly seamless. I'd love to see a bit more accessible UI (you can't see font options without clicking them and the examples in the layout builder are itty bitty and hard to see at some points), but I was very pleasantly surprised by how simple everything was to build otherwise. When I ran into a question I couldn't find an answer to via Google, I contacted the support team and was helped by Matija, who quickly sent me a screen capture with step by step instructions. Super helpful, super courteous, and super convenient.

stradleyjewelers
United States
9 months using the app
January 26, 2019

Cool app, for email marketing, use it all the time, and no problems to use it , easy and good app have a good day

Hovernov
India
11 days using the app
May 9, 2018

Good app, easy to use and very useful

Smartnootropicsstore
United Kingdom
9 months using the app
October 24, 2022

I had a technical issue and Stefan, staff from Omnisend support helped me through it. I am using Omnisend for few years now. Getting better and better!

fermepremium
Slovenia
11 days using the app
Edited April 10, 2019

great alternative to Mail chimp considering shopify and mail chimp are breaking up! Wasn't sure what i was going to do

AscentTrending
United Kingdom
11 days using the app
April 10, 2019

We created our first email campaign today, and the process was really smooth. This app is easy to use! We had our campaign made and sent in less than 30 minutes. The email looked professionally done, too.

West Main Creations
United States
11 days using the app
March 10, 2023

Great product, easy to use and has quick customer service. I've setup multiple campaigns using various segments and tags.

fíor footwear
Ireland
11 days using the app
December 10, 2016

great i love the app does exactly what you need it do do awesome.

Profound Beauty
United States
11 days using the app