Reviews (5,987)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

January 29, 2017

ainda estou testando mais me parece muito bom este app

Lingerie Ponto Com
Brazil
11 days using the app
May 7, 2019

Making the switch from Mailchimp. Just created my first email in Omnisend and it was really easy and I'm very happy with the results. So far, so good!

Erin Fader Jewelry
United States
11 days using the app
September 10, 2022

Just starting to learn Omnisend and love it already. Amazing support! Extremely helpful and very quick.

My Dr. XM
Czechia
11 days using the app
May 30, 2020

Price is way too high once you reach a certain amount of subs. Wouldn't suggest you start using it if you plan to gain more than a few 1000 subs.

draculabyte
United States
12 months using the app
Omnisend replied June 1, 2020

Sorry, your experience turned out to be unpleasant.
As you are on our forever FREE plan, you can send up to 2000 emails per day, up to 15000 emails per month free of charge. If that is not enough for your business, only then you will need to explore our paid plans.
We can see you are now talking to our support team, so we hope you will come up to the best resolution :)

January 24, 2017

Just using the free portion, I think you provide quite a bit. I like that there are still some customizations that we can do with our emails. Being able to set up different subscriber lists is great too.

Paige Reece
United States
9 months using the app
October 24, 2022

Love this platform, very easy to use and the support is very fast and thorough. Sanya answered every question l had straight away, along with screenshots and video screenrecordings, making the learning curve very seamless.

Tidaltones
Australia
11 days using the app
August 24, 2020

I switched to Omnisend after trying (and failing with) Mailchimp. Omnisend has been brilliant. Very intuitive program. Easy to navigate. It has saved me so much time. The trial version works great. Usually trial versions are stripped back in terms of features - but not with Omnisend. I found customer support to be great. They respond within 5 mins. They keep in contact, making sure you're happy with response. I am so happy I switched to this program.

Made Moggie
Australia
11 days using the app
November 1, 2022

So easy to use, I feel so happy to be in control of my email marketing!
Definitely use or switch over to Omnisend! Incredibly easy to make emails and to know who you are sending them to

Love Liposomal
United Kingdom
11 days using the app
May 3, 2022

I have installed OmniSend on two Shopify sites so far and the experience has been great. OmniSend's Customer Service via live chat is awesome. A few small features missing vs bigger platforms but I am sure they will catch up soon

Mang Kosme
Philippines
11 days using the app
May 22, 2018

yeah great app dudes really appreciate the creativity

Niftystars
United States
11 days using the app