Reviews (5,987)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

May 29, 2018

Great platform,would recommend this to my colleagues

Mlp75
United Kingdom
11 days using the app
May 24, 2019

I highly recommend it. The application helped us a lot in our first email marketing campaign, for beginners it is very easy to use, it has a lot of functionalities for the design of the content and the best thing is that the user experience is impressive, we are very happy of how easy it was to have our first email marketing campaign for our online store.

Silki Mx
Mexico
11 days using the app
April 20, 2018

Solid and well rounded app. Looking forward to take advantage of all the activities you can perform with it, as I just started with basic email marketing with positive results.
I would definitely recommend it.

Woodn Prueba
Mexico
11 days using the app
July 16, 2018

Very easy to create email campaign. Best email marketing app for shopify

Odystime
Indonesia
11 days using the app
October 13, 2023

Omnisend Support Help, with Specialist Beran, Deserves 5 Stars!

I recently had a fantastic experience with Omnisend's support, thanks to Specialist Beran. Their response time was quick, and their expertise was outstanding. Beran not only solved my issue but took the time to ensure I understood the solution. Their professionalism and commitment to customer satisfaction were truly impressive. I highly recommend Omnisend, and I'm grateful for the excellent support provided by Beran.

GUÁRI
Lithuania
11 days using the app
May 28, 2018

so nice . we fell so happy . thanks

Qatar Parfume
United States
10 months using the app
January 23, 2019

This app helps me retarget the audience that didnt buy my products and send them private emails to get them to buy

Celestial
France
11 days using the app
February 1, 2017

I just started using it, but I like it so far

The Jewelry Bandit
United States
11 days using the app
April 13, 2023

We are switching to a different EMS only because we want a wider choice of templates, more segmentation etc, but I am finding our new EMS way too complicated for an average user like us and a small business overall, that can't afford hiring an email specialist. So, now, when we can compare, I would definitely recommend Omnisend for businesses that don't want to spend hours on figuring out simple tasks.
Also, Omnisend customer service is stellar. Even when we unsubscribed from them, their customer support is exemplary. Today I had Luiz to help us out to fully unsubscribe - extremely helpful and customer oriented! I don't know of any other service who gets back to you so fast and efficient. Also, they have live chat - something hard to find these days.

My Greek Basket
United States
11 days using the app
July 7, 2014

Great so far! I love the templates (more suited to retail than some others) and the reporting is good as well.

Funky Bijou
United States
9 months using the app