Reviews (5,988)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its cost-effectiveness and comprehensive features, ideal for e-commerce. It offers a free plan suitable for startups, customizable templates, and user segmentation. The intuitive interface and drag-and-drop builder make it easy for beginners, while responsive customer support and extensive educational resources further enhance its value. Merchants find it effective for integrating email and SMS marketing into their strategies.

December 23, 2019

I added this app to my store today and so far so good! I love the automation emails options is have given me compared to other apps like cross-sell. Created my first campaign and i'm excited to see how it turns out.

Busy Babes & Co.
United States
12 days using the app
October 18, 2020

Really easy to set up and very effective, i am glad i chose this app for my store, it helps with conversions.

Independence Factory
United States
12 days using the app
May 17, 2018

Cool app. i am looking forward to working with omniscend

Rumzers Lighting More
Canada
12 days using the app
June 28, 2017

Very happy so far. Designing the email was very easy.

Luxe Fashion House
Australia
12 days using the app
March 26, 2020

Very Good. Very Good. Very Good. Very Good. Very Good. Very Good. Very Good. Very Good. Very Good...

Men 24x7
Israel
12 days using the app
August 9, 2019

Why would you remove lists. Now I can no longer use justuno pops. Its like you just purposely sabotage your own tool. Switching to Klaviyo unless this is fixed.

luxury pocket watch
Canada
11 months using the app
Omnisend replied September 4, 2019

Hi and thank you for such an honest review. We have found a temporary solution until Justuno updates their integration - you are now able to send your contacts to the pre-created 5 different lists. Hope this helps and please accept our apologies that you had to go through this experience.

February 4, 2019

not bad

Fashion Wonderful
Indonesia
12 days using the app
January 1, 2023

Salma and her colleagues assisted me with setting up my first automated workflow. Over a couple of days with many chats, customer service ensured that I was up and running correctly. I am extremely pleased with their customer service and follow up.

SpiritedDesignStudio
United States
12 days using the app
November 23, 2022

New to omnisend but the customer support has made this process a breeze. Diego was exceptional and super insightful. He literally assisted me via chat for almost 2hours and with extreme patience.

StylePurch
United States
12 days using the app
June 25, 2018

great overall app and easy to use once you get a hang of the workflow. Easy to customize newsletters, campaigns, and customer support is REALLY good. They helped me when I was running into some things that needed smoothing out.

Nellys V
United Arab Emirates
12 days using the app