Reviews (5,987)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

July 17, 2019

So far this app is great. Easy to work with and integrates into your store very easily. Creating an email campaign has never been easy for me and Omnisend definitely made it a breeze. I'll keep you posted with how it goes. loving it so far!

Unforgettable Products
United States
10 days using the app
July 18, 2023

I would like to express my gratitude to Sanya, Joy, and the entire dedicated staff who have provided me with valuable assistance and support in the past. The template used for this application has proven to be highly beneficial, although there are certain areas that require further enhancements. Furthermore, the pricing structure appears to be somewhat ambiguous, necessitating specific inquiries regarding all price calculations, particularly in cases where a significant number of subscribers is involved.

Pascal Official
United States
8 months using the app
October 11, 2017

Every day I'm liking this more and more! Am new to shopify so still learning but the support guys for this app are great at explaining stuff. And quick!

I saw one recent review gave a poor rating because they can't share campaigns as this is what I wanted to do too. Well you CAN share campaigns!

Saiya Minerals
United Kingdom
10 days using the app
July 20, 2018

So far the App does exactly what I expected. I can't wait to have it help me with conversions

U Know U Need This
United States
10 days using the app
January 7, 2023

1- They charged for SMS and their SMS doesn't even work in the UAE. I requested a refund and they never replied back. and again I got charged for 2nd month.

2- the welcome discount generated for use of signup is a complete disaster! if you have sales on your store the new user will get additional discounts and you will end up losing so much money as there's no way to control the code they generate.

Petz.ae
United Arab Emirates
9 months using the app
May 27, 2018

it's great and i will tell everyone about it you are the best

Michelle Fashion Boutique
United States
10 days using the app
June 10, 2018

Awesome app. Recommended
Helpfull to take care our customer mailing plan
5 star.

Dietanddetox
Indonesia
10 days using the app
December 5, 2022

I downloaded this app to help with a customised email confirmation for one of the products available to purchase on my website. I've contacted support twice now with general enquiries and they have got back to me really quickly and been super helpful. Would highly recommend this app!

stehamilton
United Kingdom
10 days using the app
December 9, 2018

I just started using the app so i can't tell how good it is but the interface looks good. About to set it up for my store.

Fit Frost
United States
10 days using the app
March 19, 2018

i use on my American website and love it!

Berniedexterltd
United Kingdom
10 days using the app