Reviews (5,987)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

April 2, 2022

Super great app that develops and meet the requirements for the merchants of tomorrow. Great support team and Kristina is a star

Riders Deluxe
Denmark
Over 5 years using the app
May 26, 2020

The great app for me. At the moment it provides for me with all necessary e-mail marketing. I recomend!

RUDRA yoga & healthy food store
Latvia
Over 5 years using the app
April 24, 2018

Easy to use! I was searching for an app to help out with my Email Marketing to release my Newsletter for APER FITNESS and when I came across Omnisend I got everything I was looking for. It had great templates and it allowed me to upload my Banners, Logo, and Pictures with ease. Can't wait to set up more campaigns and see what else I can do :)

APER FITNESS
www.aperfitness.com
aperfitness@gmail.com

Aper Fitness
United States
Over 5 years using the app
September 17, 2016

Very helpful to create my first ever campaign! Will be a regular user from now on. Thank You !

Berry Blossoms
United Kingdom
Over 5 years using the app
May 8, 2018

The experience has been so positive that I have signed up for a pro account with the yearly fee. I love the interface and how visual it is. By the way if you are in need of cot quilts make sure you check out my website! www.lalandnil.com

Lalandnil
United Kingdom
Over 5 years using the app
April 14, 2024

I love this app! Pretty simple to use and with GREAT customer care!!!!

AstekahCoaching
United States
9 months using the app
Omnisend replied April 18, 2024

Hi there,

Thank you for your kind words! We're thrilled to hear that you're enjoying our app and that our customer care has met your expectations. If you have any further feedback or questions, feel free to reach out anytime.

We appreciate your support!

Edited November 28, 2019

Wizard Patch supplies embroidered badges and patches and logo makers for clubs, biker wear etc.
We did use this app to stay in touch with all our custom embroidered logo patch and badge customers via our store https://wizardpatch.com but found after a while it really had issues with sending. We were also "falsley" accused of purposely adding emails to the system that we did not acquire ethically but this was a false accusation, only emails added to our system were user added, thru our site, and we figured that this was just a way to treat us for using the free platform and not using their system via a paid means. So we no longer use this service at all now, its an absolute rubbish app to use and the dev team are out of touch.

Patchesrus
Australia
Over 5 years using the app
January 16, 2024

Kayque Was extremely helpful and guided me through what i needed to do, step by step!

Essentially You Oils
Canada
Over 4 years using the app
February 9, 2021

We have used quite a few e-mail marketing apps with Shopify and this one is the BEST! Check out our website: https://www.butterbemine.com Thanks!

Butter Be Mine
United States
Over 5 years using the app
October 14, 2016

I was a little confused at first as the set up is different to the provider I had been using before, but actually, it turned out to be very simple with some great features and the feedback that allows to you see exactly how many sales your email has generated, is really helpful.

Toasted Glass
United Kingdom
Over 5 years using the app