Reviews (5,987)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

June 18, 2016

Makes designing and sending our email marketing campaigns so easy! LOVE LOVE LOVE!

Lat Lo
United States
Over 5 years using the app
June 18, 2014

Great app! Easy to use and navigate! Love the design, and the fact that is free it's amazing! Recommend it to anyone who needs to send emails!

Fashion Irina
United States
2 months using the app
August 21, 2018

Excellent app with easily the most robust free package out there with impressive paid features able to be tried out on the trial.

Forerunner Bookstore Online Store
United States
Over 5 years using the app
July 17, 2018

I made a simple mistake (that I should have caught) but when I asked for help they were on top of it! Quick help and thorough support and loved the email campaign that launched our website. Thanks for your friendly help and support. I like knowing that help is quickly available as I use an app! :)
Benchmaster WoodworX

Benchmaster Woodworx
United States
Over 5 years using the app
December 22, 2016

Absolutely fantastic. Quick, easy, and clean, perfect for new users and experienced marketers alike. This changed the way I do business.

Fossilpunk Foundry
United States
Over 5 years using the app
Edited January 16, 2024

Omnisend is a superb app. Incredibly flexible and complete. Their support is stellar! My account was hacked and Maria helped me gain control of it immediately. Thank you, Maria! --- months later, once again Omnisend came through with more stellar support. Fast, friendly, and efficient. Thank you, Sila!

XGuitars
United States
Over 5 years using the app
Edited January 31, 2023

Baarath at Omnisend was extremely helpful and answered my questions very quickly. Love this program. It interacts with my Shopify store seamlessly, and tech support is always available.

Update today. Omnisend is always online to help with any enquiry. Highly recommend.

BreezeCare
Australia
Over 5 years using the app
November 4, 2019

Great app, easy to use, nice templates, but still easily customizable and fantastic customer service! Thank you! :)

zoe & co
Hungary
Over 5 years using the app
July 15, 2016

Very nice and easy to use app. Very much recommended for the startups !

Charmtape
Hong Kong SAR
Over 5 years using the app
October 24, 2023

Maria of the customer service was really helpful. What's more important is that she gives a full reply to my question and she tries her best to help.

Officine Creative EU
Italy
Over 5 years using the app